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Report: #1522190

Complaint Review: Brinks Home Security - dallas texas

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  • Reported By: rick — tampa United States
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  • Brinks Home Security 1990 wittington place dallas, texas United States

Brinks Home Security failed to honor contract dallas texas

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i'm a senior citizen and brinks takes unfair advantage of us seniors; they promise ser5vice then don't deliver and when you call to complain no one knows anything, no one can do anything; i've had several issues ever since i signed up and dealing with them on the phone is worse than the cable company; my system is down they promised to send a tech; i waited in all afyternoon-no show; i called and learned that they canceled the tech and never informed me; during hurricane ian we evacuated from tampa to miami; while there i received an alert that my security system alarm went off; brinks was no help but i called tampa area law enforcement and they responded; meanwhile i have no service yet still being charghed and brinks will not provide credit; upon learning that i told them i was cancelling-they wanttotal contract money upfront yet won't provide credit; when one calls them-one is switched from one person to another, the othwr day i spent over 2 hours just trying to ghet an appointment to repair my system-oh they offrered a date but the end of november not acceptable. save your money and avoid Aaggrevation do not. use brinks

This report was posted on Ripoff Report on 10/29/2022 10:12 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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