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Report: #1529936

Complaint Review: Celebrity Cruises - Florida Miami

  • Submitted:
  • Updated:
  • Reported By: Lancaster — Upper Marlboro United States
  • Author Confirmed What's this?
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  • Celebrity Cruises 1080 Caribbean Way Florida, Miami United States

Celebrity Cruises Celebrity Air Not Their Problem! Florida Miami

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More than once, we have used Celebrity Air which is part of Celebrity Cruises to book air fare in conjunction with our European or Asia Cruise. The return flight from Europe in Premium Economy was horrible, we were a group of eight and placed all over the airplane and some of us in middle seats. We decided this time that we would book Business Class for the trip to Asia at approximately $6,000 per person. We were told at the time of booking the cruise with Celebrity Cruises that as soon as we paid off the balance, we could select our seats. All was well until we paid off the cruise to discover that to pick our seats, we have to pay almost $200 more each. Called Celebrity for them to point the finger at Qatar. Bottom line is now we are being told to either pay an additional $200 per person or wait until check-in to select a seat. What a mess, this is a mess, both Celebrity Cruise/Celebrity Air and Qatar are a mess. They are liars and they play games. You have been warned!

This report was posted on Ripoff Report on 11/27/2023 01:14 PM and is a permanent record located here: https://www.ripoffreport.com/report/celebrity-cruises/florida-miami-air-problem-1529936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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