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Report: #1518662

Complaint Review: Christian Mingle -

  • Submitted:
  • Updated:
  • Reported By: Tia — United States
  • Author Confirmed What's this?
  • Why?
  • Christian Mingle United States

Christian Mingle This company drafted an unauthorized payment and refuses to refund.

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I subscribed on or around 4/17/2022 to Christian Mingle to review their site. The same day I changed my mind and canceled my subscription. At that time, I received confirmation of my cancellation stating that I could renew at anytime before my month ended. This was even before they could approve my profile.

The company continued to send "match" emails during that month, and when the month ended they stopped (due to cancellation) BUT drafted another payment after that. The representative, Andy, said I did not cancel which is a lie. This is a scam.

I don't want to sign back into their site and I am afraid they will continue to keep taking unauthorized payments. I will contact my bank and legal counsel.   

This report was posted on Ripoff Report on 05/26/2022 04:55 AM and is a permanent record located here: https://www.ripoffreport.com/report/christian-mingle/company-drafted-unauthorized-1518662. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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