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Ripoff Report | Comcast Xfinity Review - Florida - Comcast xfinity
Report: #1503277

Complaint Review: Comcast Xfinity - Florida

  • Submitted:
  • Updated:
  • Reported By: Taylor — Jacksonville Florida United States
  • Author Confirmed What's this?
  • Why?
  • Comcast Xfinity Florida United States

Comcast Xfinity Charged me for someone else's service Florida

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This company has the worst customer service I have ever experienced. This company did not cancel my services when asked, stored my payment information, and then charged me for 2 months of internet service after admitting that my internet should have been cancelled. They then refused to refund me until the modem and other equipment was shipped back even though these internet charges had nothing to do with equipment.

I shipped back the modem and was told I would receive my refund of $142.33 within 7-10 days. I called back for the 4th time to resolve this issue 12/23 and was told I would not be refunded for 6 weeks. My money was wrongfully taken for a company that has not serviced me in months and now they are refusing to refund me.

This report was posted on Ripoff Report on 12/24/2020 08:00 AM and is a permanent record located here: https://www.ripoffreport.com/report/comcast-xfinity/florida-charged-elses-service-1503277. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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