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Report: #1523375

Complaint Review: Copart - dfw texas

  • Submitted:
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  • Reported By: John — Fort Worth United States
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  • Copart 14185 Dallas Pkwy Ste 300 Dallas, TX, 75254,950 Blue Mound Road West Haslet Tx, 76052 dfw, texas United States

Copart Jeremy Joseph Spencer Long Ernie Carrasco Billy Lawton Jay Adair This company sold me a car saying no engine damage but after 3 different shops we find there is engine damage. Now I see they have a long history of misleading customers. dfw texas

*Consumer Comment: AS IS sale

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Copart Jeremy Joseph Spencer Long Ernie Carrasco Billy Lawton Jay Adair I bought a mercedes benz 2013 with 83,000 miles and on there page it read no engine damage. Got the car wouldn't start  and after week finally got car to start and its been hell ever since. The car was haveing problems so I took the car to 3 different shops and after another 2k in fixs I was told the engine is bad. I tried to call in and discuss but since this is something they do all the time there rep was rude and not wanting to discuss. This company has a long history of misleading there customers and useing there terms and condition to get away with it. I will start a new page for all these customers so we can gather our complaints and start litigation to end this fraudualt business. If you have been mislead by copart and there bad business tatics please email me I will forward your info to my attorney. uc87@ymail.com. 

This report was posted on Ripoff Report on 12/20/2022 08:44 AM and is a permanent record located here: https://www.ripoffreport.com/report/copart/dfw-texas-jeremy-joseph-long-1523375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

AS IS sale

AUTHOR: Flint - (United States)

POSTED: Wednesday, December 21, 2022

You bought a car from an auction, AS IS.  That means it's on you to determine what condition it's in.  Cars sent to auction are rarely in fully functional condition, since dealerships prefer to hold on to those cars for themselves.

Since the car did run (however poorly), and since it took you weeks to determine that the engine had a problem, I doubt you would have any traction in accusing the auction house of fraud.  They don't have a crystal ball and they don't spend any significant time diagnosing any specific car beyond very cursory checks.  This is why most states prohibit individuals from buying cars at wholesale auctions and require a dealer license to do so.  This is also the reason why cars sold at auction are much less expensive than the same car on a dealer lot.

If you want a car with a guarantee, buy a certified pre-owned one from a dealership and make sure it comes with a warranty.  Othewise, you assume the risk when buying something AS IS.  And buying a 10-year-old Mercedes is just dumb.  Luxury cars can be assumed to be reliable for about 5 years.  At 10 years old, a Mercedes or BMW is ready for the junkyard.  You might get another 2-5 years out of one, but only if you spend thousands of dollars on repairs every year.

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