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Report: #1508193

Complaint Review: DELL INC. - ROCK ROUND TEXAS

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  • Reported By: angel — calexico United States
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  • DELL INC. 1 DELL WAY ROCK ROUND, TEXAS United States

DELL INC. SELLING DEFECTIVE HARDWARE... LAPTOP IS FALLING APART IN LESS THAN A YEAR ROCK ROUND TEXAS

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On oct 27 2020 i bought a DELL LAPTOP for 825 dollars, i got dell because it was the one that offered the specs nedeed for classes. I should have seen the red flags from the beginning. It took 3 months to be able to register the laptop, some error bestbuy and dell had. by december i was able to register it. and i saw that it said the waranty started on sept. The laptop i strictly use it for school. i never move the laptop from the desk. On april i got the laptop and a SCREW was on the desk. You guessed it, it was from the bottom of the laptop.

The next day another i found a second screw. Oh yeah i forgot to comment that i had talked to tech support about my fan making to much noise, they said that they where going to get back to me, and i am still wating. For the screws i called tech support and said that i had to get a extra waranty for a tech to come to my house. yeah some stranger going to some ones home on a pandemic. If i check on the bottom of the laptop i can see some others screws almost detaching too. I have researched about screws falling out and there are more people with this issue.

This report was posted on Ripoff Report on 05/19/2021 07:59 PM and is a permanent record located here: https://www.ripoffreport.com/report/dell/rock-round-texas-selling-1508193. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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