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Report: #1501964

Complaint Review: EHarmony -

  • Submitted:
  • Updated:
  • Reported By: Laura — Chicago United States
  • EHarmony United States

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I emailed them WELL WITHIN the three day period - -literally within hours of signing up, and they refused to refund it because the address I listed at my parents' was not in the state I am a legal resident of (IL). I will now need to contact the Chicago Times about their predatory behavior in a time of COVID (for god's sake) and forward it to the attorney general's office (thank God for being a law student, I guess). Ridiculous! 

This report was posted on Ripoff Report on 11/16/2020 06:25 AM and is a permanent record located here: https://www.ripoffreport.com/report/eharmony/honor-day-refund-required-law-1501964. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
3Consumer
0Employee/Owner

#5 Consumer Comment

Bogus Claim

AUTHOR: coast - (United States)

POSTED: Tuesday, November 17, 2020

You fabricated your claim concerning a three-day law. A commenter asked you to be specific. Is evading questions part of your law school training?

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#4 Author of original report

LOL already filed the report with Raoul's office.

AUTHOR: Laura - (United States)

POSTED: Monday, November 16, 2020

I'm not corresponding with some coward on the internet anymore. Your customer service staff can deal directly with them. 

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#3 Consumer Comment

A Law Student?

AUTHOR: Robert - (United States)

POSTED: Monday, November 16, 2020

Since you are a "Law Student", perhaps you can tell us the SPECIFIC law requires them to give you a refund if you cancel within 3 days?  

I just hope you aren't referring to the 3-Day right to cancel. As that only applies to Door-To-Door sales and Timeshares.

By the way what type of Membership did you have?

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#2 Author of original report

Yes, even though I have REPEATEDLY stated I wanted a refund and deletion.

AUTHOR: Laura - (United States)

POSTED: Monday, November 16, 2020

My legal residence is NOT my parents' residence (which I am currently at due to COVID), as I have my student ID, school schedule, etc. to prove it. And in fact, my last tax return was filed in Maryland -- ALSO a state covered by the 3 day refund policy!! 

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#1 Consumer Comment

Question

AUTHOR: coast - (United States)

POSTED: Monday, November 16, 2020

Are you an eHarmony Premium Member?

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