Complaint Review: Events and Adventures - Scottsdale Arizona
Events and Adventures misrepresent (lie) and steal money Scottsdale Arizona
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I joined for a 6 month period in February 2019. Staff misrepresent the services expected. They ask questions, then use your answers to lie about their service. When I told staff that I must be around respectful people with good values, they assured me that Events & Adventures has an environment similar to what I described.
The company boasts a private, "elite" group of people. I attended ONE event, which alone praoved a completely opposite situation. Given the extremely inappropriate behavior--yelling, profanity, sexual references and gestures, and overall foolishness--I was not comfortable attending more events. Then I read reviews such as on Yelp and the BBB, to find that "SCAM" is the word.
I reported the inappropriate behavior to Events & Adventures, and it was met with the most unprofessional and unaccountable mentality I have ever encountered. They collected information, on a first phone call, on what happened at the event for their own internal purposes.
Firstly, I had told the slick salesman when I signed up that I was raised with good values and wanted to be around like-minded people. They assured I would--LIE!!! Secondly, they have done nothing but insist that I keep going to events--after I told them repeatedly that I am uncomfortable being in situations that likely would include the same behavior.
The events are open to all members, and the Company approves these people for membership. A separate phone call was made TO ME to collect information on what happened at the one event. The staff person told me that he would talk to "corporate" about it to see what type of solution could be formed. When he did not follow up with me for more than a week, I tried following up, asking to speak to him. My name and cell were taken down for a return phone call, and then within minutes I received an email from a third individual, rudely telling me that no refund was to be expected and that an events manager was notified to possibly help me go to MORE events--AGAIN!!
A little later that same day, the president, Mark Owen, emailed me and rattled off a list of accusations about my behavior--that I was slandering the company, harassing staff, and so on. So if you follow up with someone who originally reached out to you about a legit complaint, E&A terms it harassment. Just like their sales pitch......misrepresentation of the facts. And let's add "refusal to do anything, but count the bank roll".
So the president of Events & Adventures uses a psychological mind game of inaccurate finger pointing to turn the table on a legit complaint I have made--to somehow bully me to back off on my complaint. When I say repeatedly that I do not want to be in situations where inappropriate behavior is aplenty, your company tells me that I have no choice but to tolerate it. I went to one event. Had I been allowed to prove, by attending one event before paying, that your staff misrepresented the events and people involved, then I could have made an accurate, informed decision to avoid indecent, inappropriate behavior. But instead, your company misrepresents and a 3-day cancellation contract then equates to SCAM. There aren't events "every day", so a member can not pay for services, attend to a first event and find out the truth, and still have time to cancel.
This report was posted on Ripoff Report on 06/10/2019 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/report/events-adventures/scottsdale-arizona-lie-steal-1480134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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