Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1515033

Complaint Review: EXXON - OXON HILL MD

  • Submitted:
  • Updated:
  • Reported By: LISA — STAFFORD VA United States
  • Author Confirmed What's this?
  • Why?
  • EXXON 6222 LIVINGSTON ROAD OXON HILL, MD United States

EXXON 6222 LIVINGSTON ROAD, OXON HILL, MD EMPLOYEES SHOW OFF AND EMBARRAS NEW CUSTOMERS OXON HILL MD

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I went to the Exxon at 6222 Livingston Road, Oxon Hill, MD.  While there I tried to use my debit card.  The pump only said prepay.  When I went inside to prepay the middle Eastern male clerk refused to answer a question about the price of Red Bull.  I said hold on, and I went to grab another Red Bull.  He assisted another customer.  I asked him why he was helping another customer when I was in line.  He said I stepped away.  I still brought it to his attention.  He ignored me. 

I went to my truck to pump gas. Three employees came to assist me with the pump.  The first employee was the same middle Eastern man, then Rose Mary (a short middle Eastern looking older lady), and last a Latino looking male.  All three asked if I had issues with the pump.  I said no.  It was strange to have three individuals come out to help.  

When I called back on 01/07/2022, Rose Mary skipped over my concerns about the customer service received.  She answered the phone with “What do you want to know?” and “We do not have a middle Eastern man here.” She repeated this three times, “What do you want to know?”  I replied that I was reporting the bad customer service received on 01/05/2022. 

She skipped over the customer service subject twice.  She defended her position several times as if I needed help pumping my gas.  I didn’t need help which is why I refused the help from the three employees.  The Exxon station staff at this location are preoccupied with embarrassing new customers than offering good customer service.  Rose Mary (manager) defended her employee’s actions from 01/05/2022.  Avoid this business entirely.

This report was posted on Ripoff Report on 01/07/2022 11:12 AM and is a permanent record located here: https://www.ripoffreport.com/report/exxon-livingston-road-oxon-md/employees-show-embarras-new-1515033. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now