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Report: #1494391

Complaint Review: frontier airlines - Midland Texas

  • Submitted:
  • Updated:
  • Reported By: alfredo — Midland Texas United States
  • frontier airlines 4500 Irwin Ct Midland, Texas United States

frontier airlines I purchased tickets to disney world in florida. when the virus hit they told me to wait for april 15th to see if it would clear.Id did not so I asked for a refund on my tickets and they fought me saying they would not refund my money.after fighting with them they returned 1300. and kept 1000.00 Midland Texas

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when i bought the tickets jack told me that if something happened they would refund my money.disney is closed and will be for awhile.they are asking to not travel unless it,s necessary.the first time i talked to the agent he said wait til april to find out if disney would open by june.now they are saying that all tickets are not refundeble.

they finally agreed to return half of it and said I would have an open ticket to anywhere i wanted to go.the gov.is bailing them out and they still choose to rip people off.I need my money to and don,t think they should keep any part of it since it,s not my fault. please help stop the big companies from ripping people off.

This report was posted on Ripoff Report on 04/23/2020 08:11 PM and is a permanent record located here: https://www.ripoffreport.com/report/frontier-airlines/midland-texas-i-purchased-hit-1494391. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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