Frontier Airlines Fee collection scam- Changing gate/flight time versus printed boarding pass times Denver Colorado Nationwide

As an ex Flight Attendent you seem to be a bit misleading...

First off everything you are posting is 2nd hand information.  As all you did was drop him off.  You were not there in the terminal.  You did not go through security with him, and there is no way you could have seen for sure what time he arrived at the gate.

So let's go back now.  When he arrived at the airport who told him to go into the line and what was the reason?  As I travel very often and have never once been approached by any airport staff just out of the blue as I was walking through the terminal telling me to go to the check-in counter.   So what was the reason he was told to go to the counter? 

Did he go up to them first asking a question?  Was he Checking Bags?   If it was checked bags you as a FA know that you can't take checked bags through security and he would have to go to the counter.  Of course if you can show on the boarding pass it says "Go directly to gate" you may have a case.

Now, as to the boarding pass.  Again EVERY airline, even the one you were a FA for has cut-off times were you must be at the gate or your seat could be given away to Standby Passengers.   For Frontier per their web site they say you must be there at least 30 minutes before or your seat could be given away to standby passengers. 

http://content.flyfrontier.com/manage-travel/online-check-in

Frontier recommends being at the gate well ahead of your flight. We will usually begin boarding about 30 to 35 minutes before departure time, so it’s important to be at the gate and ready to board at least 30 minutes prior to scheduled departure. If you are not at the gate by this time, your reservation may be cancelled and you may lose your seats on the plane.

So it doesn't matter if he arrived at the gate 5 minutes or 10 minutes early.  If the doors are closed and his seat could be given away, they are NOT going to tell the Standby passenger to get off.  And don't try to get us to believe that your Airline would have.  You as a FA know that once the doors are closed you are getting ready to depart and are not going to open up again for someone who is late..and again if you say that your airline did it all the time I will again call BS on that. 

There are a couple of other items, you actully never did say how soon in advance he arrived at the airport.  As with domestic flights as a FA you know that the recomended arrival time is 2 hours before the flight.  So he should have been there about 5:25AM. 

You also failed to mention that since you claim this is a scam, for them closing it early there must have been many others effected.  So how many others on his flight missed it because they showed up within this 5 minute period.

 Maybe you should find something better to do than troll consumer reports. Seriously? Can you not read that he was on time according to the printed pass? I have never arrived at an airport four hours before a flight. I have even worked as a flight attendant at a competing airline. I have also missed flights for being late and accepted the responsibility and felt zero need to file any complaints. Although, even with competitors I have never had to rebook my flight and always been offered to be bumped to standby for the next departing flight, even if it's with a competitor. That's excellent customer service, but still not my complaint. This complaint isn't about that at all. He arrived at the gate on time, 5 minutes early in fact. I brought him to the airport and watched him get pulled into the frontier line despite the company claiming he wouldn't need to wait in this line and would go straight to security. Yes, airlines charge ridiculous amounts of fees, this also isn't the complaint. Changing times in order to collect more fees is a scam and a ripoff.

 Or MAYBE accept the FACT that its obvious that your boyfriend didnt get to the airport FOUR HOURS before his flight. As is the COMMON SENSE approach seems to have bypassed YOUR brain. If he had arrived EARLY then he wouldnt have missed his flight. It is NOT a scam and YOU are just justifying your boyfriends BEING LATE. If he cant arrive in time to get on the plane then he will be charged the fees. YOU can stop playing the victim because only HE has victimized himself. Perhaps YOU should address with HIM the simple FACT that he couldnt arrive in the time frame needed to catch the flight. NOTHING is free in this world with the exceptions of air and sunlight. So YES there is going to be fees when you need to change a flight. Be it from being late or needing to take another flight. WHY are YOU whining about the fees? WOuldnt the more appropriate thing to do be to vilify and condemn YOUR BOYFRIEND for being SO LAZY and SLOTHFUL that HE cost YOU extra money because HE couldnt be bothered to show up in time? Just saying that there is ALWAYS a price no matter WHAT justification or excuse YOU use. Bottom line is that lazy bastich cost YOU money all because HE couldnt get there in time.