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Report: #1503716

Complaint Review: Google.com - Mountain View California

  • Submitted:
  • Updated:
  • Reported By: Sosnowski — Albert Lea Minnesota United States
  • Author Confirmed What's this?
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  • Google.com 1600 Amphitheatre Parkway Mountain View, California United States

Google.com Blogger Google Analytics Gmail Locked out of all Google accounts, can't get reason for this Mountain View California

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I was first locked out of all Google accounts about May, 2020. I have not been able to get back into them since, even tho I have gone through the motions of trying to contact support and providing codes delivered through my cellphone multiple times.

I am shut out of my accounts on Blogger, Google Analytics, Youtube, and of course gmail which fortunately is not my main email account. I have had these accounts since at least 2007.

Perhaps they have been confused by the fact I try to log in using a different computer. Well, who wouldn't be logging in on a different computer after 13 years?? I have had a couple of computers over the years, and nothing alarmed them before.

Also now my old cellphone was killed by my carrier on Dec. 14, 2020 so Google cannot send verification codes to my old cell number. (Carrier had to kill phone account due to Verizon upgrades.)

I have not threatened anybody online or done anything illegal so I'm totally mystified why Google cannot open up my account again.

This report was posted on Ripoff Report on 01/08/2021 05:45 PM and is a permanent record located here: https://www.ripoffreport.com/report/googledotcom/mountain-view-california-1503716. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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