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Report: #1503618

Complaint Review: HEWLETT PACKARD - PALO ALTO CALIFORNIA

  • Submitted:
  • Updated:
  • Reported By: THOMAS — Hernando United States
  • HEWLETT PACKARD PALO ALTO, CALIFORNIA United States

HEWLETT PACKARD SOLD ME AN EXTENDED LAPTOP WARRANTY THE DECIDED NOT TO HONOR IT ONE MONTH LATER PALO ALTO CALIFORNIA

*Author of original report: HP has done the right thing !

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Hewlett Packard sent me an unsolicited offer to extend the warranty on my latop for which I already had an extended warranty. Their offer was better so I cancelled my existing warranty and went with theirs. Now a month later they don't wnt to honor the warranty without one claim for support being submitted. All they want to do is offer me a refund of the purchase price leaving me with no warranty. Poor bussiness practice to say the least.

This report was posted on Ripoff Report on 01/06/2021 07:06 AM and is a permanent record located here: https://www.ripoffreport.com/report/hewlett-packard/palo-alto-california-sold-1503618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

HP has done the right thing !

AUTHOR: THOMAS - (United States)

POSTED: Friday, January 08, 2021

HP has just informed me that it will honor it's sale of the extended warranty. 

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