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Report: #1525775

Complaint Review: -

  • Submitted:
  • Updated:
  • Reported By: Derya — Millbrae United States
  • Author Confirmed What's this?
  • Why?
  • United States Domain Registry WhoIsPrivacy cancelled, did not refund

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I had registered a domain name with Hostgator on 10/12/2022  (they have their own Registry) and signed for Web Hosting services with them and started to be spammed with phone calls immediately, so I called the Hostgator and they suggested their WhoisPrivacy service. I asked the representative specifically if I could cancel it as well and be refunded if the calls continued. He assured me that they would cancel everything I want cancelled, so I signed for the WhoIsPrivacy service that they offered. As the calls continued, I cancelled the domain name and Web Hosting service and everything associated with it on 10/17/2022. They did not refund me for this WhoIsPrivacy service, although I asked for a refund. They continue to charge me for a who is privacy service for a domain that does not exist anymore and they claim that it is their policy. In other words, Hostgator charges unfairly for a service that is cancelled and is not needed. I wanted to let everybody know of their unfair charge policy, which is basically a charge for a non-existent service.

This report was posted on Ripoff Report on 04/16/2023 05:46 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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