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Report: #1227213

Complaint Review: Ideal Tax Solution - Costa Mesa California

  • Submitted:
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  • Reported By: cmldds — Shreveport Louisiana USA
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  • Ideal Tax Solution 3525 Hyland Ave. Steve 120 Costa Mesa, California USA

Ideal Tax solution, casa Mesa California Martha Gonzales, Erin Doyle and Darlene Nunez I hired this company to take care of my tax situation. Nicole who was an atty who worked there was my attorney she was excellent. We communicated all the time. All of a sudden, communications ceased. I had no ideal that Nicole had terminated her relationship with this company.. So for months my case apparently set idle. No one contacted me to let me know. I requested a refund. Costa Mesa California

*UPDATE Employee: We made up for any mistakes 10x to you

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Ideal tax solution was dishonest and they did not do what they said they Would do.   Nicole was my attorney, later I learned that Nicole had terminated her relationship with this company.  No one told me or assigned me another attorney.  So my case went back to where I begin with them.

I decided I did not want to work with this company.  They let my file sat idle for months.  Then assigned me  to an attorney they had just hired.  Well, my case had not been touched for  over 8 months.  So I requested a refund.

I have been asking for a refund since 2014.  And they continued to take money out of my account.  I would like an attorney to handle this case and also sue for my distress.  I have been emailing the so called case manager for months with no response.  I would like my money back from thes people.  I feel they are crooks and taking advantage of unsuspecting people.

Please contact me.

This report was posted on Ripoff Report on 05/06/2015 08:14 AM and is a permanent record located here: https://www.ripoffreport.com/report/ideal-tax-solution-trusted/cost-mes-cliforni-cs-mrth-er-1227213. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

We made up for any mistakes 10x to you

AUTHOR: IdealTax - (USA)

POSTED: Friday, May 22, 2015

Dr. once again we apologize, as we have told you over and over.  We gave you free services to compensate when you were not happy. We have tried to handle your extremely complicated case.  Honestly, you've also been combatative to deal with as a client. You have never been compliant with any requests for documentation and you were told that your compliance is required in order for us to give the IRS and the State the information they need to make resolution.  You also refused to update your limited power of attorney that the IRS requires to work on your case.  YOU HAVE DONE MORE TO HINDER our work than we have.  I'm sorry to say that but it's true.  You know that your case with both the IRS and State has been put into different Revenue Officer's hands.  Even after months and months of work on your case with both the Federal and State we still believe the best move is to continue to allow our attorney's and Enrolled agents to work.  Right now you have requested this refund and it's in the owners hands and he's seeking the advice of legal counsel.  We have been in business for 7 years with licensed IRS employees and attorneys.  You know quite well, both the case manager and others have contacted you and worked on your case for the last 8 months.  We have proof of this and are willing to show your file to anyone that requests it to prove it.

 

 

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