Complaint Review: Liberty Mutual Insurance Company - california
- Liberty Mutual Insurance Company california United States
- Phone: unknown
- Web:
- Category: Auto Insurance
Liberty Mutual Insurance Company They had buried a clause in the insurance policy, that my agent sold to my company, that cost us an extra $1400.00 over our deductable of $1000.00, to have repairs made to my truck. california
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They said that this additional deductable amount was due to "betterment" on our vehicle. "Betterment" was not defined in the coverage(s) where it could be found easily. We contacted several other auto insurance companies about "betterment" and none said that they had heard of it and that it was not something that was in their policies.
I did NOT renew the policy with Liberty Mutual and will tell anyone who will listen, of my experiance with them. The repairs, costing over $4,500.00, were due to hitting a hole in the side of the highway pavement to avoid a head-on collision with a car that was in my lane. This was during a February snow storm near tahoe city
This report was posted on Ripoff Report on 08/14/2021 12:38 PM and is a permanent record located here: https://www.ripoffreport.com/report/liberty-mutual-insurance/california-buried-clause-sold-1510989. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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