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Report: #1495807

Complaint Review: Match.com -

  • Submitted:
  • Updated:
  • Reported By: William — Carlsbad United States
  • Match.com United States

Match.com Automated Billing nine months after providing the last service, >US$200.00 debited PayPal before I noticed. On complaint, they agreed to refund the 2020 charges, but not the 2019 overcharges.

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Automated Billing nine months after providing the last service, >US$200.00 debited PayPal before I noticed. On complaint, they agreed to refund the 2020 charges, but not the 2019 overcharges.

I had not accessed any of the Match Recommendations for most of last year.  They were discontinued on September 14, 2019.  I assumed that terminated our relationship.

I don't pay much attention to my PayPal account, unless problems arise, so only noticed the automated payments to Match.com on May 27, 2020.

I contacted Match, spent a half hour or so with an agent, ('JC'), who reversed the latest charge, (per email advice from Paypal), had me on hold for a half hour, and finally told me to expect a call from a higher authority.

Call received from 'Hans', who promptly reversed another, second, US$80.97 payment, but refused to refund any of the 2019 overpayments!  (I've not audited my records, but think I can prove at least two or three  quarters devoid of correspondance between me and any of Match's offerings, (Not counting the prostitutes, assorted predators.)

In summary, if there is a Class Action Suit or other Consumer Fraud Action happening, please can I be your Poster Boy?

These parasites, through Pattern & Practice, demonstrate a predatory nature, have pocketed unknown millions, fraudently; deserving of severe criminal and civil tort punishment from some enterprising lawyer and/or prosecutor.

Thanks for any actions you might care to take!

Will

 

This report was posted on Ripoff Report on 05/30/2020 10:14 AM and is a permanent record located here: https://www.ripoffreport.com/report/matchdotcom/automated-billing-nine-months-1495807. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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