Complaint Review: MSPY -
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- MSPY United States
- Phone:
- Web: http://www.mspy.com
- Category: technology monitoring mobile devices
MSPY mspy.com mspyonline.com Claims to work with IOS but requires jailbreak or 2fa removal, still doesn't work
*Author of original report: UPDATE, Money was refunded
*General Comment: Status of your report
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
After viewing the mspy.com website, I decided to sign up for their service which purported to allow me to monitor my child's iphone for texts, contacts, web browsing, phone calls, apps etc. I paid them $169.99 for a one-year subscription. Only after they had my money did I learn that their service requires you to turn off 2 factor authentication by signing up with a different apple id or "jailbreak" your iphone.
I spoke with their chat support on 4 occasions and followed their instructions to the letter only to discover that their servers were not keeping up with the volume of records. It has been weeks since I signed up and there is still no information from my child's phone.
Their suggestion was to extend my subscription for free. However, this does me no good if their service does not work. I am disputing my charge. Save yourself the headeache and avoid mspy!
This report was posted on Ripoff Report on 02/12/2020 09:01 PM and is a permanent record located here: https://www.ripoffreport.com/report/mspy/dotcom-onlinedotcom-claims-fa-1491651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Author of original report
UPDATE, Money was refunded
AUTHOR: Matt - (United States)
SUBMITTED: Tuesday, April 07, 2020
So after being offered only a partial refund, I contacted my bank. This was a debit charge and I was not sure I would get my money back. Though debit transactions are tougher than credit transactions, they were still able to get the money back. I assume mspy heard from them and willingly refunded 100%.
#1 General Comment
Status of your report
AUTHOR: Steve - (United States)
SUBMITTED: Tuesday, April 07, 2020
Hi,
I got suckered into purchasing as well. It was a hasty decision thinking this company was legit. What is the latest on your situation. I am currently going back and forth with billing demanding a refund for this product I will never use. Ugh!
Thanks,
Steve
Related Reports
08:23 AM
01:40 PM
06:07 PM
09:41 AM
01:40 PM
02:07 PM
08:46 PM
11:03 AM
07:12 AM
01:50 PM
New 
Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
