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Report: #1496820

Complaint Review: MyUS.com - Sarasota Florida

  • Submitted:
  • Updated:
  • Reported By: Nicole — Puyallup United States
  • Author Confirmed What's this?
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  • MyUS.com 4299 Express Lane Sarasota, Florida United States

MyUS.com Misleading shipping costs for goods from US to Mexico Sarasota Florida

*Consumer Comment: complain of myus

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This company grossly misrepresents their service.  The idea is to shop online in US from abroad and then deliver to US and they ship to you if you are out of the country.  When they quoted their fee, it was very misleading and they made it seem that the cost included all forms and fees to get my Amazon ordered laptop $550 to me in Mexico.  I paid them $70.  It arrived it their facility in Florida and then took almost a week to leave Florida to ship  to Mexico. 

Once in Mexico I was alerted not by them but by Mexico Fed Ex that I would pay import taxes.  I had researched this and expected it 16% so was prepared to pay about $85 US in taxes which was fine.  But when the box finally arrived it was made clear that the Mexio Fed Ex charges were also not included.  So I had to pay the $85 tax and an ADDITIONAL $111 to Mexico Fed Ex.  WOW.  In all I paid 50% more than the price of y laptop to get it here and NEVER would have done so if they had been transparent about how it works.  VERY MISLEADING.  

This report was posted on Ripoff Report on 06/26/2020 09:25 AM and is a permanent record located here: https://www.ripoffreport.com/report/myusdotcom/sarasota-florida-misleading-1496820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

complain of myus

AUTHOR: kiana - (United Arab Emirates)

POSTED: Saturday, August 05, 2023

Hello
They closed my account for an unreasonable reason and neither send my products not offer a solution. I have a complaint against this company.
I have more than 7 thousand dollars worth of goods at this address. If this is not theft, then what is it?

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