Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1514573

Complaint Review: Office Products - Yongzhou City Hunan Province

  • Submitted:
  • Updated:
  • Reported By: Will — Lancaster PA United States
  • Author Confirmed What's this?
  • Why?
  • Office Products room 25a03, unit 1, building 3, Huafu, Ningjun, Lianhua community, Shunling street, Ningyuan County Yongzhou City, Hunan Province China

Office Products Ningyuan tengjun e-commerce Co., Ltd cccllccenter.com hotelcocoa.net zzxwjc.com Failed to issue a refund for an item that was ordered and immediately canceled. Yongzhou City Hunan Province

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I was shopping online for a Soundcore Motion+ Bluetooth Speaker. The search engine gave me link to "Office Products", where they had it in stock for $41 with free shipping. After I ordered it (using PayPay) a family member pointed out that this looks too good to be true, this was suspicious for being counterfeit products. (Clues:  Usual price everywhere else was $105. The website looks poorly constructed. The phone # is answered by a modem or fax tone. The physical address is in China).

I received an email confirming the order, and answered immediately to please cancel and refund the order. The refund policy on their website says:   "Cancellation We accept the cancellation of the order before the product is shipped or product. If the order is canceled, you will be fully refunded."

What followed was multiple email exchanges, with me requesting a refund, and them replying that my order will be shipped soon.  On Day 6 they sent a shipping confrmation with a China Post tracking number.  I continued emailing them my refund request, and now their replies changed to "if you do not receive the goods, the refund will be returned to the original way within 7 working days"

They were still saying this 3 weeks after the order date. I filed a dipute with PayPal, and got a full refund, not from the retailer, but from PayPal's disupte department.  (And to top it all off, the item never arrived)

This report was posted on Ripoff Report on 12/20/2021 09:51 AM and is a permanent record located here: https://www.ripoffreport.com/report/office-products/yongzhou-city-hunan-province-1514573. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now