Progress Residential Property Scamming harassment threatening Charlotte NC

I am writing to formally file a complaint against Progress Residential regarding their unprofessional and unfair treatment during my tenancy. Despite being a responsible tenant for  7 years I have experienced ongoing issues that have not been handled appropriately, causing undue stress and hardship.
 
Specific Complaints:
1. Unfair Charges & Lack of Communication I have been unfairly charged [describe charges, e.g., HOA fines, late fees] without clear explanation. When I attempted to discuss these charges with [Rental Agent's Name], they were dismissive and unwilling to provide clarification.

2. Failure to Address Maintenance Issues I have submitted multiple maintenance requests regarding [list unresolved issues], yet they remain unaddressed. Despite follow-ups, [Rental Agent's Name] has either ignored my concerns or provided excuses.

3. Eviction Threats & Lack of Compassion I have faced undue threats of eviction despite my long-standing rental history. Instead of offering solutions or accepting rental assistance, [Rental Agent's Name] has been uncooperative and unwilling to work with me.

4. General Unprofessionalism [Describe any rude behavior, lack of responsiveness, misleading information, etc.]
 
This treatment is unacceptable and does not reflect the level of  professionalism