Report: #1471225

Complaint Review: Progress residential - Kennesaw GA

  • Submitted:
  • Updated:
  • Reported By: Sara — Kennesaw Georgia USA
  • Progress residential
    3112 Union Hill Court
    Kennesaw, GA
    United States

Progress residential PROGRESS RESIDENTIAL They lie on move out documents to make the property seem damaged.. ...and charge hidden fees Kennesaw GA

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I wish I could give these people 0 stars. Where do I begin? I have never in my life worked with a bunch of incompetent, Slow and unprofessional people in my life!! Do not rent from this company if you like your money. 1st of all when you move in they will treat you like royalty as we should expect... But if you have any real issues do not look to these people to give you any kind of support...

There are hidden charges people... When you move out they prorate the utilities that they think you're going to use because you will pay them through the company. We did not have the option to get our own trash our own gas or our own water.. We have to pay that through the company but whenever you're ready to pay your last month rent they will charge you for what they think you're going to be using based on what you supposedly were using for the amount of time that you live there...

That's bull krapp! My last month's rent was almost $2000 that was with no late fees . only with those prorated charges in my rent is normally 1410 a month... They also will not tell you that you have to pay your last payment through the company not online and you will not have the option to pay it on wips either..

You have to call them!! Do not be stupid like I did and try to pay it the normal way because that will not be acceptable and will charge you a late fee . even though they will not tell you this information!! The house looked very beautiful but that was only window dressing because that house fell apart in the 1st week.

The 1st week I was there the cabinets fell off of the wall with all of my dishes in them... And I was not reimbursed for my loss. 3 days after I moved in the kitchen sink stopped working and I had to wait on somebody to come replace the hardware. The 4th day that I was there the pipes burst and the garage ceiling phalion on top of my vehicles.

I drive a new BMW... So of course I wasn't happy about that but again nobody offered to reimburse me for my losses.. And the people that came to repair the ceiling used my cleaning supplies ..such as my mop and my broom and totally destroyed them with sheet rock dust and never ask my permission and never told me what they did..

I literally had to purchase other equipment to clean my own home because apparently they didn't have a mop and a broom and cleaning supplies.. So OK I took that on the chin again!! Then the air conditioner stopped working and completely was broken.. Had to wait on that to be to fixed.. Then the shower in the main bathroom burst again another leak and was leaking in my living Room.

We got that fixed and then the toilet stopped working. Which I was informed that because it was less than a $100 I would have to pay out of pocket to have it fixed... So I did. The carpets were not cleaned someone had an animal and even though I was told that it was just my imagination ..whenever I finally had someone out to clean my carpet ..

I had to pay extra for deep down pet cleaning to get the smell out.. On top of that the flooring in front of the front door had water damage and was always a complete eyesore even though I was promised that someone would fix it. The flowres had to be re stripped and re waxed because who ever lived there before used the wrong cleaning products..

When I left that house it was in far better shape than when I rented it .. I then painted the walls that had pin marks and writing all over it just to have a place that I felt like was worst the money that I was paying... And you're asking yourself why would someone move into a residence like that? I had no idea that house had that many flaws because I'm a regular person and don't know what to look for...

Furthermore even though we paid our pro rated fees That amounted to nearly $600 they still say we owe a gas bill that we supposedly were prorated and charged a month before we ever used it... Don't understand how in the world we owe a bill we've already paid.. If you read this review and still rent from those people you'll find out everything I'm telling you is the truth...

they also charged for damages not incurred by me.. they are a scam and a rip off!! RENTERS BEWARE BEWARE BEWARE!!!! IF YOU READ THESE REVIEWS AND STILL RENT FROM THEM YOU DESERVE EVERYTHING YOU'RE GOING TO GET.. THAT'S A PROMISE

This report was posted on Ripoff Report on 01/10/2019 08:34 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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