Complaint Review: QUANTUM - Chur, GR Switzerland
QUANTUM Ordered VegX Skin Zen Serum using credit card for $4.95, company kept sending skin serum and eye serum at $100 a pop, even though I did not order it. Ran my credit card up to about $500 in charges Chur, GR Switzerland
I saw this advertisement on the internet about Skin Zen Collagen Retinol and Skin Zen eye serum. I wanted to try the products because the price was only $4.95 each. However, I did not know that this was only an introductory price. This company automatically sent me two more of the eye serum and two more of the Collagen cream. I did not know my credit card was being charged at approximately $100 a pop for each of these which was around $500.
I called 866-682-8479, spoke with a rep and I was told that I could not return the products. I cancelled and froze my credit card because they had used up the remaining credit I had on my card. Also, they would probably continued charging my card & I did not want my credit card company to charge me with an overlimit fee. I also wrote a letter to my credit card company informing them of what happened. Listen, I do not want any cream or eye serum that cost $100 or more.
I am posting this for anyone ordering from this company or any company to make sure that this is not an introductory price and they will automatically send products after that a very high price. After this experience, I will not be ordering anything from the internet. If I do, it will be with a company or store that I am familiar with.
This report was posted on Ripoff Report on 09/18/2021 04:57 AM and is a permanent record located here: https://www.ripoffreport.com/report/quantum/chur-gr-switzerland-ordered-1512016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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