Complaint Review: Ring Central -
- Ring Central United States
- Phone:
- Web: https://www.ringcentral.com/
- Category: phone service
Ring Central Ring Central Rips off Decades Old Client - Me!
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These people treat their customers…like dirt.
These people treat their customers horribly. I've been a long time customer. We switched to Spectrum, and then came back. Been a decade with them.
We used to have an accountant, but she took off. When I started handling the books, I found 2 Ring Central contracts for the same account number after 1 year worth of billing. 1 = 700 per mo. 2= 300 per mo.
When I called them, they wanted another 3k to cancel the old 700 per mo contract!
I was like, "You guys took around 10k is that not enough - for a year for the SAME TELEPHONE NUMBER? When I came back, you didn't tell me the old account was still there. You just created a new account."
Since Jan 2024, I've still been billed 700 per month - with all escalations, that people will get back to me, etc. I even threw money at them to pay the 3k to close the contract. Last week, they were to send me the close out invoice. Never did. I got it at 5:32am today, after they pulled ANOTHER 700 out of my bank account. (Now, Jan, Feb & Mar). BE VERY WARY OF YOUR CONTRACTS WITH RING CENTRAL!!!!!!!!!!!! They purposely hold off on sending information, close-out invoices, or working on escalations just to milk you for your money.
This report was posted on Ripoff Report on 03/19/2024 07:14 AM and is a permanent record located here: https://www.ripoffreport.com/report/ring-central/rips-decades-old-client-1531700. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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