Complaint Review: Ring Central - San Mateo California
- Ring Central 1400 Fashion Island Blvd, 7th Floor San Mateo, California USA
- Phone: 6504724100
- Web: http://www.ringcentral.com/
- Category: Telephone Answering Services
Ring Central Did not answer when I tried to cancel months ago. Cancelled today and employee made it very difficult. San Mateo California
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I tried to cancel this account about 3 months ago. I called cancellation line and was greeted by music for almost 1/2 hour. I made a few other efforts including leaving a detailed message to return my call. I never heard back and check my monthly statement over the past 2 months and was still billed. I finally cancelled today and the employee made it very difficult by trying to offer me incentives and ways that I would keep the service. She did not seem to listen to the fact that I just wanted to cancel my service. I mentioned trying to cancel before and she just kept trying to keep my business. She finally cancelled my account. I feel that I should have at least received a credit, however, there is no way to prove that I tried to cancel in the past. I will never use ring central again nor refer anyone to this service.
This report was posted on Ripoff Report on 07/15/2013 11:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ring-central/san-mateo-california/ring-central-did-not-answer-when-i-tried-to-cancel-months-ago-cancelled-today-and-emplo-1067112. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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