Report: #1489674

Complaint Review: Road Runner Sports -

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Ripoff Report is Xcentric Ventures

Submitted: Sun, December 29, 2019
Updated: Sun, December 29, 2019
Reported By: Andra — United States

Author Confirmed

Why?

Road Runner Sports United States

Phone:
Web: Roadrunner.com
Category: membership, Shoes

Road Runner Sports Roadrunner.com Charge credit card for reoccurring membership

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If you purchase from this company, either online or in their stores, you'll be offered a $1.99 for a membership that gives you deep discounts and free shipping on all items. In the fine print it will say that it renews annually (implies for $1.99 but doesn't actually say)You'll also assume it will renew 12 months from when you first purchased it.

However, only five months they charged my credit card for a "VIP" annual membership for $39.99. I can't get anyone to answer the phone and cancel this membership and I can't find my account on their website. going to have to dispute it with my credit card company.

After checking online I see complaints going back to 2016 about this company doing this.

This report was posted on Ripoff Report on 12/29/2019 09:32 AM and is a permanent record located here: https://www.ripoffreport.com/report/road-runner-sports/dotcom-charge-credit-card-1489674. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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