Report: #1514181

Complaint Review: STEREO LAND - Ventura CA

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  • Reported By: Deborah — Ventura Ca United States
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  • STEREO LAND 4505 Telephone Rd ‘G’ Ventura, CA United States

STEREO LAND George Any information I’ve not added type in stereoland their is a site but it just links to web address or email doesn’t provide actual address Ripped me off, service’s unsatisfactory, charged for repairs not repaired, no credit on advertised sales Ventura CA

*Author of original report: As I was told to do ..

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I took in a complete detailed list of exactly what parts I wanted ( I took info rite off the internet from a build I liked visually) full suspension lift 7.5, ( this and the bull bar would be the only labor I'd be paying for) 

I've looked up time wise how long this job would take to do correctly and found this jackstands in your driveway take about 4 hours but in a shop where installer does this on a daily base hour maybe hour and a half 

FREE TINT removal of old tint not done new tint rite over the old the scratches could be seen thru the new 

swore by having to take off new but when it's a fee advertising gimmick this doesn't apply tires & wheels   The tires are the brand I wanted but the rims are not 

INSTILLATION FREE BUY 3 GET 4 FREE  credit on 4th was not applied

bull bar  did not order brand I asked for, drilled holes in to mount license plate w/out asking or informing me something I never would have done unles I got ticketed and had to do 

taillight grill guards ( I've never seen these )

their is a light on the bull bar I never ordered but was charged for the wiring install is hideous the long black wire goes between the grill and hangs along the side under the hood towards the dashboard the black wire was installed over not under the hinge of the hood so every time opens & closes hood damage is done to the black wire  "From a previous alarm system installed a yr earlier part of this instillation failed to be done" VALET SWITCH

i asked for this to be done as well as programming two new remotes both the last entries are FOC. FOR THIS I WAS CHARGED $7,200 was to have taken 2.5 days at most George days off day he scheduled me to drop off  he was well aware I would be renting a car and staying in a motel I asked for this job to be done in a timely manor 5 days later I called George acted as if he had tried contacting me but he did not I was told two parts needed replacing this was $1,700 

I did my best but this broke me I rushed down $1,610 two days later I showed up when George told me my car would be done it was next door having the alignment done after about 45 minutes I walked over next door my car was parked outside 

I went in to see if they were done b c George told me he was just waiting on the alignment then the car was ready to go the man told me sorry he tried doing the best he could do but their were two parts that needed replacing in order for the alignment to be done correctly the same two parts I just paid for two days prior 

he would not give me the keys so I followed him back to stereo land after he handed the folder to George I asked George on the back of the paper George want two parts are needed to be rerouted ? The exact ones I just paid that you just repaired but did not I asked for my keys turned around walked out went to the shop nextdoor got in my car and I left the front tires rub when I turn the wheels 

I have contacted the bbb, and consumer affairs I was told to write a letter to stereo land I had a friend hand deliver it I did what was  asked of me I gave a date that I wanted stereoland to respond by BBB has sent two letters w/no replies  I've not gotten a reply but gave the 6 th December at 5pm as the date to reply by 

on the 7th I will contact BBB, Consumer'Affaires, Attorney General and I will start a claim in small claims court this has been the biggest nightmare I trusted stereoland and George 

I work about a hour one way to get to work have had to get friends to help me or hitchhiked to get to work and to get home as this left me overdrawn at my bank and I was an literally broke living in my car waiting to earn the monies for the repaired to be done due to STEREOLAND's pathetic business practices 

This report was posted on Ripoff Report on 12/04/2021 06:30 PM and is a permanent record located here: https://www.ripoffreport.com/report/stereo-land/ventura-ca-george-information-1514181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

As I was told to do ..

AUTHOR: Deborah - (United States)

POSTED: Friday, December 10, 2021

 The BBB has sent StereoLand 2 different letters about this issue Stereo Land has refused to reply. I also called Consumer Affairs, Both the BBB & Consumer Affairs asked me to write a letter of demand, stating my info there info the nature of my problems, my proof of this issue as well as a solution to this. I was told to have a friend basically serve this letter to George (it’s on video) I know George was handed this letter I also gave a dead line 5:00pm close of business day Monday 6th December 2021, I’ve again heard nothing.

This really is humiliating beyond words I have spent a lot of money wanting to be satisfied, proud while I drive down the street Unfortunately I did not get to achieve my desired goal.. These men acted like they cared, Me being the fool I am wanted to believe not only that they cared But after the BBB’s letters My Letter and no reply I sink deeper in the knowledge They are not fazed one bit, they could care less about the horrific experience walking in my shoes has brought into my life.

The rubbing from the front tires & whatever they rub on has left me with no choice but to let this vehicle sit In my opinion it’s unsafe, the fact that StereoLand has not even made any attempt to call email text or mail a single word to me Shows me they know exactly what their doing and they do not think twice about where this has left me. Knowing I was to have left for school in Vancouver Washington State after I’m certified in 6 months This May I planned on head n to Juno Alaska to work on the windmills Restorable energy !!!

It’s just too much George knew my plans he knew how important this build was to me to have the satisfaction of not worrying about my vehicle while starting out in my adventure I’m faced with having a vehicle I don’t drive it’s unsafe I don’t have the monies to pay for any issues Stereo Land has not even offered to take a look at the vehicle to see what I’m left dealing with I’m just discussed

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