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Report: #1515469

Complaint Review: Tesla - Austin Texas

  • Submitted:
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  • Reported By: steven — Columbia PA United States
  • Author Not Confirmed What's this?
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  • Tesla Austin, Texas United States

Tesla motors Tesla Inc. Screwed up my finance info pulled my credit twice and then kept a $250 deposit when i was forced to cancel my order due to their own incompetence. Austin Texas

*Consumer Comment: “DECEPTION POEM”...

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Ordered a model 3 and placed a $250 order fee, applied for a loan to finance the car. Was immediately accepted for the car. noticed a $20,000 down payment.....called to inquire about this, i recieved a different story from each person I spoke to. Shawnee on the chat was by far the worstcustomer service rep. After lsitening to the advice given i was told to modify the order to lower the deposit which i did. the deposit went down about 3,500 by removing $14,000 in add-ons. 

This is where the fun began, i had to re-apply for the financing, which hurt my credit even more than the initial credit pull. The details of the financial info were completely innacurate, i was told to wait months for them to correct it....so in other words they refused to tell me the cost of the car until it was time for delivery. I kept calling to get a straight answer, every time it was a different story and equally useless customer service.

I eventually cancelled my reservation and was told that the $250 deposit was not only non refundable but also non transferrable. This was entirely Tesla's fault and theyr chargin ME for they'r incompetence. 

Long story short Tesla motors stole $250 of mine and countless hours of my time.

This report was posted on Ripoff Report on 01/23/2022 01:50 PM and is a permanent record located here: https://www.ripoffreport.com/report/tesla/austin-texas-motors-screwed-i-1515469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

"DECEPTION POEM”...

AUTHOR: Karl - (United States)

POSTED: Monday, January 24, 2022

is only available at this site. Just type in 686842 and it appears in Consumer Comment #10 at Ripoff Report #686842.

Thank you.

****GLOBAL STOCK MARKET ALERT: Make sure to type in 1512122 at this site and read Ripoff Report #1512122 and ALL of the Updates for EXTREMELY IMPORTANT information NOW!!!

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