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Report: #1489211

Complaint Review: TireRack - South Bend Indiana

  • Submitted:
  • Updated:
  • Reported By: Martin — PENSACOLA United States
  • Author Not Confirmed What's this?
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  • TireRack 7101 Vorden Parkway South Bend, Indiana United States

TireRack GoodYear Credit Card Advertised purchase with six months same as cash program which the company refuses to honor. South Bend Indiana

*Author of original report: UPDATE ON MY COMPLAINT

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On 09/10/2019 I purchased  four (4) tires from TireRack.com  I applied and received a GoodYear Credit card in order to take advantage of the six months same as cash offer through GoodYear.  The first indication that this was a scam came with the instructions I received to obtain my rebates which were printed in an almost ineligeble piece of paper which had been photocopied numerous times (almost impossible to read) with font so small that it required the use of a magnifying glass to read.  I took the time to patiently decipher the instructions to complete all the requirements.

When I received my first statement I noticed that I was charged interest, no six months same as cash had been applied.  I called TireRack and was told this was a GoodYear Credit Card Services mistake.  I offered to provide documentation showing their error, but both businesses sent me back to each other refussing to correct the mistake.  For the last three (3) months I had complained every month to TireRack and GoodYear Credit Card Services but neither one wants to take responsibility.  I am now convinced this whole TireRack /GoodYear Credit Card program is a scam, a typical bait and switch tactic.  Shame on TireRack and GoodYear Credit cards.  Beware! 

This report was posted on Ripoff Report on 12/17/2019 07:28 PM and is a permanent record located here: https://www.ripoffreport.com/report/tirerack/south-bend-indiana-goodyear-1489211. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

UPDATE ON MY COMPLAINT

AUTHOR: Martin - (United States)

POSTED: Friday, December 27, 2019

This week I received a letter from GoodYear Credit Card Services indicating that they will honor the six months same as cash offer from TireRack.  In the next 60 days I suppose to see the change in a monthly statement.  Apparently, the third time was a charm and the young man I talked to at the GoodYear did his job.  I will advise when the change has taken place.

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