Complaint Review: Walmart Money Card
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
From like October 2018 to now May 2019, I have been getting my social security income disability to my Walmart Money Card on Greet Dot Bank on my debit card # ending in and expires in 06/2019. Walmart Money Card/Green Dot Bank set me a brand new debit card in May 2019 since the current card that I had at time was going to expire in 06/2019.
The updated card that they sent me ending in the and expires 04/23. Also, in May 2019 the sent me a new card that ends in but expires 08/21. Today, on 05/31/2019 I received a text message early this morning telling me that my social security income disability payment of $771 was received in my account for the card that in & expires 04/23.
I noticed my account online also said that I have $771. I tried to pay two bills online, but my payment was declined. I called Walmart Money Card and they told me a vault was on my card, and they I needed to submit a copy of my photo identification and awards/benefit letter to them via email. I had sent a front copy of my photo i.d. & a photo of my award letter.
Then, they told me that they need a front and back copy of my award letter & a full photo of my award letter. I have been thoroughly complying with them and sent a photo of my driver’s permit front & back as well as front and back copy of my award letter from social security administration. They still are giving me excuses of why they can not remove the fault from my account or send my funds back to me or social security.
A customer service representative earlier told me that in order for them to send my funds back to me they would need a letter from the sender (social security administration) stating that I want the funds back & have my account # and ABA routing # on it, which I am in the middle of doing at this moment. Later on when I called them they are still giving me excuses of why they cannot send me my $771 back to me or to social security administration.
They are giving me scripted, robotic answers. What they are doing is not right because I always received my social security income disability around the 1st of every month. I am already behind in bills and in the process of having my bills disconnected due to not having paid my bills due to no cash.
They need to send my cash back to social security administration and/or remove the vault from my account so that I can spend the cash on my card and pay all of my bills and remove my $771 from their Walmart Money Card.
This report was posted on Ripoff Report on 05/31/2019 02:30 PM and is a permanent record located here: https://www.ripoffreport.com/report/walmart-money-card/green-dot-bank-refuse-take-1479696. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.