Complaint Review: walmart.com - excelsior mn
walmart.com zerone (seller) walmart didn't give me a refund excelsior mn
I bought a hair regrowth helmet at walmart.com in October 18th. In January the helmet didn't work anymore (lights didn't turn on). I asked for a refund or another helmet, and what I had is a couple of e-mails telling me to change the power cord, change the battery, etc. When I took the helmet apart to try to change the battery, and sudelly, the helmet turned the lights on again. So, I explained the situation and told them that if the problem comes back, I would ask for a refund.
Than, a couple of weeks ago, I faced the same problem. Then, I contacted walmart again, asking for a refund, and again, received a couple of e-mails recommending me to fix it myself. I said that I tried, but the helmet didn't work and I'd like a refund. They sent me this incomprehensible message "thanks for your kindly reply for this situation,we would like to issue you the refund here is this fine? may i know if you agree? waiting for your early reply best wishes", and no more contact or email.
This report was posted on Ripoff Report on 03/24/2019 04:46 PM and is a permanent record located here: https://www.ripoffreport.com/report/walmartdotcom/excelsior-mn-zerone-seller-1475906. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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