Complaint Review: Welk Resorts - Escondido California
Welk Resorts Welk Resort Timeshare Hutch Farrell RIPOFF.... STAY AWAY! Never answer your calls and don't care about their customers Escondido California
Where do I even begin? I took a timeshare visit with my fiance to this resort in December 2018 and met with a salesman by the name of Joseph A. He showed us around, talked about how it works, and then asked us if we would like to move forward.
I said no, because I didnt want to pay a $2,000 closing fee without doing my homework, and he said this deal was only good for 2 hours. That if I leave, by real estate law, he can't give me the same deal. We still said no. I told him I didnt want to spend the money and he then asked my fiance to apply for a credit card that is provided by Welk Resorts.
Keep in mind now, I already told him she does not work and has $0 income. He had her lie on the application stating she made over $80K a year as a Vet Technician, while telling her that they never check anyways so she will just get acceppted. Just as I suspected, she was denied. In fact, he came back to us with a phone from the resort stating that Barclays wanted to speak with her to verify her info. She was unable to provide info on her income so it was a no go.
He then came back saying he would do the closing for $1,000. I really didn't want to but he was practically shoving it down my throat at this time. I signed up. At this time I am now in a room with someone doing paperwork so fast I couldn't keep up. After we left I went home to do my homework and saw how god awful this decision was. I then posted a review on consumer affairs. After Welk replied to me, I called them twice the next week leaving messages to rescind my contract (I was told I had 7 days to cancel). Still with me???
Fast forward: It is now April 2019. I can't tell you how many different people I have called at this company to get a resolution. Each time they don't make notes and pass me on to someone else. HUTCH FARRELL calls me out of the blue around February. He tells me he is going to look into this and get back to me in about 48 hours. About a week goes by and I am blowing up his phone looking for him. He calls me back stating that he talked to his sales team and there is no record of any of this happening. DUH! You think the sales team is going to admit to it? Right.... Anyways, he then asks me to send him a copy of my wireless AT&T bill showing the dates I made the calls to them for the rescinding. I did so in PDF format. He said he would have his IT team look into this only to result in him saying a week later that he needed them to have a 2nd look. Well, another week goes by and the guy just doesn't answer my calls or emails. I called again today to the mainline to speak to someone else and a supervisor then said he would email Hutch so that he would contact me. Started to do some digging online and found this gem of HUTCH FARRELL: https://resorttrades.com/top-team-members-december-2016/ . Shows right on here that he has full authority to cancel any contracts for the company but he keeps acting like he needs to get approval. Funnier part about it, I have been emailing him every single day on the same thread looking for a response. I am saving it all for the next step which will be legal action. To date they have charged me $1,000 in closing fees, and about $336 a month to not use a thing. I didn't even use their bogus free giveaway for going to the timeshare seminar.
Welk Resorts and Hutch Farrell do not care about their customers at all. He is aware I have been posting bad reviews all over the internet and he just keeps putting me off.
STAY AWAY. RUN AWAY.
This report was posted on Ripoff Report on 04/04/2019 04:12 PM and is a permanent record located here: https://www.ripoffreport.com/report/welk-resorts/escondido-california-resort-1476545. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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