Complaint Review: WELLS FARGO BANK - SAN FRANCISCO CALIFORNIA
WELLS FARGO BANK NA/CALIFORNIA AND CO STRIPPED ME OF MY REGULATION E RIGHTS, NO COMPLIANCE WHATSOEVER SAN FRANCISCO CALIFORNIA
*Consumer Comment: You criminals at wells fargo take peoples homes even when they are paying like how criminals stole cars from the troops who are fighting for your freedom low life trailer trash
*Consumer Comment: All you people at wells fargo are criminals who take peoples payments and their house and let your employees harass their neighbors and falsely get them in trouble
*UPDATE Employee: Mostly black ex homeowners complaining
*Consumer Comment: This is why I nearly passed out when bank of america was taking over my home loan in 2008 they have been trying to take my home for over 10 years
*Consumer Comment: I am confused
WELLS FARGO BANK WELLS FARGO BANK
WELLS FARGO BANK NA/CALIFORNIA
WELLS FARGO BANK AND CO
I discovered fraud on my account by accident. I was assaulted in my vehicle one night, and recorded the assault on my laptop which set on my passenger seat recording when it took place. Upon finding the video, which btw, I don't remember even recording.
I heard those responsible talking about stealing my "social security money," and how they already had stolen thousands of dollars. First, I went to see a therapist, because of the means of fraud. Meaning, I wanted to validate that what they were saying they did was even possible. It was validated by a Ph.D, specializing in such areas of practice.
I then began this nightmare with Wells Fargo. I tried to report the fraud by phone; and when I did, asked for help reporting to law enforcement as well. Explained the situation, and then was told that they would not help me with law enforcment, and that I couldn't complete my fraud claim, because I didn't know the last four digits of my card number; despite the fact that the rep prior to the one stating this was able to freeze my online account access.
So, long story short, I went down to the branch in person, declaration in hand, along with the video, audio recordings, and photos; all of which proved my allegations. I was told by the branch manager that WF would not assume liability, and that I had no rights.
He confirmed that he had forwarded all the proof I gave him to fraud, and after not hearing anything for so many days, I filed complaints with the CFPB, as well as the OCC. WF's response was they needed more information. I provided it. Then they needed more information. The same information requested was information I'd already provided twice, both by telephone and in person.
Now, I got another letter stating that I would have a decision in ten days. That was last month. It has now been seven months since this began, and the CFPB doesn't seem to concerned about protecting me. I need an attorney desperately. After reading these other stories, I have lost all hope I will get any of my money back.
It is in excess of $45K. Wells Fargo might as well have paid the people who assaulted me because they aren't on my side of this at all, nor were they willing to help. I'm sure the CFPB can sue over them violating Reg E, but they won't pay me that money. Basically, everybody gets paid for my victimization. Yeah, that's consumer protection.
This report was posted on Ripoff Report on 12/11/2019 05:42 AM and is a permanent record located here: https://www.ripoffreport.com/report/wells-fargo-bank/san-francisco-california-1488908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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