Woodforest National Bank Unauthorized ATM Withdrawals from My Account – Bradley Illinois

Title: Unauthorized ATM Withdrawals from My Account – Woodforestbank

Matter:

I am experiencing an unresolved issue with unauthorized ATM withdrawals from my account with Woodforest Bank in Bradley, Illinois. Despite reporting the issue and filing a police complaint, my case remains unresolved.

Between February 20, 2020, and August 2020, my account experienced several unauthorized withdrawals made from a Woodforest ATM. After investigating the matter, the police confirmed that the individual responsible had access to my ATM card and PIN. However, the police closed the case due to a lack of evidence and the absence of any CCTV footage from the ATM.

I have attached the police report and have contacted Woodforest Bank on several occasions to address this issue, but have not received a satisfactory resolution. The police case was closed, but I still believe there may be security lapses in the bank’s system that allowed these transactions to occur.

Here are the details:

Case Number: Bradley Police Department case number 2024-00030666

Bank Name: Woodforest National Bank 

Location: Bradley, Illinois

Ticket ID: 39101903

I am requesting Woodforest Bank to review its records and security measures during the period of the withdrawals and to take the necessary steps to address this matter. I believe the bank has a responsibility to investigate and rectify any lapses in their ATM security protocols.

I am posting this to raise awareness and seek assistance in resolving this matter. If anyone has faced a similar situation or has advice on how to further escalate this issue, please reach out to me.

#BankingSecurity #WoodforestBank #UnauthorizedWithdrawals #CustomerRights