Woodforest National Bank Woodforest Bank, Woodforest Closed account without proper notice, nor looking at account history prior to closure (They dont look) The Woodlands Texas

We have been with Woodforest for 5 plus years and have had their basic account for the entirety of that time. This includes overdraft protection of 500.00 which I have done every month for years. I have paid thousands of dollars in overdraft fees on Items costing as little as 2.00, which cost 30.00 per item per month. At one point we had two accounts, both with protection, one with 500 and the other with 300. This is not the first time they have shut our account down even with a consistent stream of money coming into the account from my disability.  This time I received a letter stating that we owed 300 for something (Im guessing a closed account) but was given not explaination in the mailing. It stated that we had three days to pay the 300 plus dollars or they were going to shut down our account as well. So I called and asked them to wait 5 days for my next deposit and we would gladly pay what was owed. I was given to a supervisor because their was something strange about my account. They asked me to hold and when she returned she said the other dept. doesnt extend days once a letter has been sent. (BTW you have my number just call me when there is an issue. Like you do every month to ask when my deposit will be made, its the same every month when its direct deposited.(or in my case last weekday of the month) Well I decided it was a lost fight and asked to pick up the remainder of my funds at the branch after they took their 800 plus dollars. So the lady says great and I even agree that Im going to reopen an account. I arrive at the branch on Friday to be informed that a check had been mailed at 1130am on a Friday. So now my daughters birthday on Sunday at the skating ring that we set up a month ago. Canceled. Groceries for our six children. Canceled. Its now Tuesday and still no check, gas in van. Canceled. Paying electric bill as promised. Canceled. If I did the same thing this bank has some protections. We have zero recourse except to bank somewhere other than Woodforest. So Woodforest I put up with alot over the years but Im switching to a local bank so when something like this happens they wont wreck havoc on an already difficult situation.