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Report: #725687

Complaint Review: 1and1 internet - Chesterbrook Pennsylvania

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  • Reported By: LYNN — ROSWELL New Mexico United States of America
  • Author Not Confirmed What's this?
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  • 1and1 internet 701 Lee Road, Suite 300 Chesterbrook, Pennsylvania United States of America

1and1 internet 1and1domains; web hosting; servers Billing fraud; non ethical business Chesterbrook, Pennsylvania

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We had been paying a charge of $49.95 for nearly 2 years. When we tracked the charge, we contacted them and requested termination in January of 2010. We were informed that there would be a balance. In late February we received a final payment that we promptly paid through our bill pay service.

We were out of the country for March and April and received a notice that there was a collector account on our credit report. The collection was from 1and1 through their processor NCO Financial. After many hours of back and forth contacts, the problem was traced to 1and1 as they claim to not accept any form of payments, except credit cards or Pay Pal.

We were never notified and now are facing payments of late charges, ding on our perfect credit, and hours of Telephone calls to track their error.

This report was posted on Ripoff Report on 05/04/2011 04:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/1and1-internet/chesterbrook-pennsylvania-19087/1and1-internet-1and1domains-web-hosting-servers-billing-fraud-non-ethical-business-ches-725687. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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