1and1 Internet Scam, Credit Card Fraud, Horrible Customer Service, Internet Fraud Chesterbrook Pennsylvania

Signed up for a free email account. Was told they needed my credit card for premium service. I never received the premium services and complained regularly. Finally I tried to remove my credit card and cancel the account. They would not allow me to do this. I called several times and still nothing. They continued to charge my credit card every month. I called every month from May 2014 to December 2014. Finally in December I had to get really nasty. They finally said they would close the account and credit me back in November. Still nothing. Called again and sent nasty emails. Again in December they said I would be credited back in 14 days. 14 days came and went and still nothing. I had to file a complaint with the Attorney General. I called for the physical address and was told they could only give me the city and state and not physical address. I was able to get the physical address to file a small claims law suit and file a complaint with Texas Attorney General as I live in Texas and another complaint in PA since the company is in PA.  In January they charged my credit card again. I now have to close my checking account and cancel debit card to prevent them from charging me. This is truly the worse company with the worse customer service. It is true the company is a total scam.

Once they get your credit card or debit card it will be a nightmare to stop them from charge you and committing credit card fraud.  They know exactly what they are doing.  I think it is now time for someone to go to the FBI.  I have no doubt you will be seeing the owners on the show American Greed with in a 24 months.  At this rate they are raking in hundreds of millions in credit card fraud.