247 Techies 24/7 Techies Use at own risk! Nevada Internet

Use at your own risk!!  I used 24/7 Techies a year and was fairly happy and even renewed but now I'm done and I want compensation for my losses!  They are guilty of keeping you on the computer for HOURS unnecessarily while multi-tasking to fix other problems.  They only send you an email for a "review" if they know they have done a good job, never when made things worse.  Just because they are Microsoft preferred means nothing! 

I've had to call the supervisor 3 different times just to get him involved to get my simple fixes concluded.  This last time I simply contacted them to help me get my spam to automatically move to junk folder and to stop the annoying pop up message for the AVAST virus software they installed prior ... what a disaster has followed. 

I've been back in touch working with them now 3 times since, last night the supervisor was on my computer 4 hours and couldn't repair what they did.  He couldn't even roll back my computer to an earlier date to before they messed it up.  Now my Explorer web browser is messed up, & my Outlook crashes randomly.  And just before I logged off with them last night I noticed a note about Password Downloaded, and just now see a Password tracker installed now on my computer!!

I spent 3 hours at Boxstore Tech Help department today and they couldn't undo these new problems.  24/7 Techies also reset my Microsoft Office Suite, and then I could not log back on because I didn't have my code.  After an hour of attempts by them, still no success.  Today Boxstore Tech immediately told me my subscription had expired was why didn't 247 TEchies know that and save me an hour of misery!  But still Outlook is crashing.  I have yet another tech guy from my husbands office coming over tomorrow to see if he can undo what they've done. 

So all this has cost me total loss of peace of mind for days, loss of work for days, and loss of money!  It's not all it's cracked up to be, especially not any needs that are complicated, and be prepared to WAIT a long time when you log on with them before they can conclude.  And all you'll here is excuses, excuses!  I'm on the look for another truly reputable service.