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Report: #156230

Complaint Review: Aamco Transmissions - Clearwater Florida

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  • Reported By: New Port Richey Florida
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  • Aamco Transmissions 201 N. MLK Junior Blvd Clearwater, Florida U.S.A.

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I had a friend reccommend my car be taken to Aamco transmission on 201 MLK Blvd in Clearwater, FL for some transmission work. When I went to get the car towed out of there after they diagnosed it with a bad tranny (I took it out of there because they were charging me double what I got an estimate for somewhere else) the front seats (leather) were covered in grease and grime. Both seats, both front floor mats, doors, dash, radio, and everywhere else visible in the front of the car was dirty.

I got the tranny fixed elsewhere and when I brought it back to them to have them pay to get it cleaned, they refused. They said because I had kept the car there for 2 weeks and then not had them do the work that they were pissed and wouldnt clean it. I even was going to have a friend (he owns a detail shop) clean it for $100. It is a $250 job and I got it for $100. So for $100 they lost my business and got reported here. Scumbags if you ask me.
Just for the record, I was extremely nice about it and did eveything I could to be civil and just wanted them to take responsibility for it.

Brandon
New Port Richey, Florida
U.S.A.

This report was posted on Ripoff Report on 09/07/2005 09:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aamco-transmissions/clearwater-florida-33755/aamco-transmissions-ripoff-vandalized-my-car-during-service-clearwater-florida-156230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
7Consumer
0Employee/Owner

#7

My own experience with Clearwater AAMCO

AUTHOR: Ray H - (USA)

POSTED: Wednesday, September 09, 2009

I have a personal experience to share with this company.



My wife took her SUV in to her dealership to have a recall item taken care of recently. While she went back to pick up her truck they gave her a $2500 estimate on a fix for what they said was an issue with an electronic component related to the transmission. According to them, this caused a fault in my SUV's system which puts the transmission into a "limp mode." In this mode, the transmission goes into a limited shift, and operates very slowly.



Now, mind you, my wife saw nothing wrong with her vehicle. It previously ran fine according to her. But when she picked it up from the dealership, it started displaying a warning indication, and the transmission would intermittently go into "limp mode." The dealership had insisted to my wife that this was an immediate issue and that it needed to be resolved urgently. They told her the truck would "break down," and leave her stranded.



Something just didn't seem right to me. I switched vehicles with my wife and drove it for over a week. Some days nothing would happen, or it would happen sometimes two or three times in one day, only stopping when you turn the vehicle off and turn it back on. I went online, looking for transmission places and found this report. Transmission shops have a notorious reputation -- warranted or not -- and I wanted to see what other people's were saying. At the same time, I'm a business person, myself, so I know there are two sides to every story. I also know that people can be unreasonable, no matter what.



Well, at AAMCO, they offer a free diagnostics service, where they check out the vehicle and give you detailed, computer-produced information on the problem, and an estimate on what the cost would be. I figured I had nothing to lose, letting them check it out. I was already facing a $2500 repair bill. I met with Bill, the manager at the location referenced in this report, on MLK in Clearwater. I left my truck with him and he said he'd call me. 



After checking it out for a couple of hours, and finding nothing wrong in the transmission, Bill asked my permission to complete further checks on the related electrical system, which would take longer -- he needed the truck to stay til the next day. How much would this further inspection cost? I wanted to know. Nothing. Bill stated. I agreed.



After hours and hours of diagnostics where they checked for everything they could on the vehicle, they reset the computer to turn off the warning indicators. Bill told me there was nothing he could find which would have caused the faults the vehicle was encountering, all components checked out and it was running fine. He did call me to say that the electronic component in question had obviously been worked on, and that it was left either open or loose (I forget which one). He had his tech put it back together. 



This has been about a month, and I have had no reoccurence of the "underpower" issue, or of the warning indicator, which would show after coming from the dealer. I would hate to believe that the dealership did anything to my wife's truck. I purposely left out the name of the dealership, or even the make of my wife's SUV because I'd not want to badmouth someone unless I'm 100% sure. But I can tell you the truck is fine, with no issues, whatsoever. I'll just say I don't know what happened here.



But the point I want to iterate is that all this was done at absolutely no charge to me, after the AAMCO shop had invested many man hours and the use of much computerized equipment for no charge. Not one red cent! The dealership actually charged my wife $120 for the diagnostics they did.



I don't know what happened in the situation originally reported here, but I just want folks to know there are other sides to things, too. Bill could have easily told me anything, He could have given me a lower price than the dealer to "fix" that which wasn't broken in the first place. Any number of things. But he didn't do that. He diagnosed my vehicle to the best of his ability, and, when nothing was found wrong, put everything back together (something even the dealership didn't do), and had me pick up my truck.



I can tell you, this AAMCO shop has a customer for life, and I've been telling everybody I know about my experience there.
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#6 Consumer Comment

Um Brandon,

AUTHOR: D - (U.S.A.)

POSTED: Tuesday, July 25, 2006

I don't see ANYBODY who backed you up on this thread. So WHO are you talking about?

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#5 Consumer Comment

AAMCO gave you $2400 more than you paid to have your seats cleaned?

AUTHOR: Robert - (U.S.A.)

POSTED: Tuesday, July 25, 2006

"I WIN!!

AAMCO gave you $2400 more than you paid to have your seats cleaned?

scan and post your "settlement". You can either post the paperwork, or the check...the choice is yours.

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#4 Author of original report

To the retard that has been responding to this report

AUTHOR: Brandon - (U.S.A.)

POSTED: Tuesday, July 25, 2006

I WIN!!!!!!!!!!
I took AAMCO, (the biggest group of dirtbags the automotive industry has ever seen) to court and win. Well actually, it never made it to court. They settled out of court for $2,500!!! How does that taste you dumbass. Next time maybe you will mind your own business...Anyway, I win and you lose as usual...Because you are a loser.
Thanks to anyone that backed me up! I just won one for the little people baby!

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#3 Consumer Comment

Tsk Tsk Brandon

AUTHOR: Robert - (U.S.A.)

POSTED: Thursday, September 08, 2005

Your friend owns a car lot, eh? Here's a newsflash for you. He will continue to send AAMCO work and not report in to you when he does it. He has an arrangement with AAMCO that makes it profitable for both of them. This is called free market capitalism, and is why I nearly always take the side of the business. As for being an idiot, that is your opinion. At my shop, a customer is someone who spends money. You were not a customer. My customers get their cars back as clean or cleaner than when they brought them in. If someone who spends zero dollars with me has a complaint, what possible reason could I have for caring? Considering the fact that transmission shops are among the cleanest shops around, and the mechs are usually spotless, I cannot see your car getting dirty there. The only mechs that get dirty at a tranny shop are the installers. They don't check or raod test the cars, they remove and install only. The rebuilders are spotless as are the lead techs who do the initial checks and raodtests. AAMCO has no reason to clean your car, and your friend has no reason to end his business relationship with AAMCO.

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#2 Consumer Comment

I guess I have to spell it out for some idiots

AUTHOR: Brandon - (U.S.A.)

POSTED: Wednesday, September 07, 2005

Robert in Jax. The guy that recommended Aamco to me sends them about 10-12 cars per month (he owns a used car lot) and will not send them anymore business. Besides, why would you take their side in this matter you idiot...If they did this to your car, you would feel the same way. Unless you do the same thing they do, which is probably the case

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#1 Consumer Comment

Your numbers don't add up

AUTHOR: Robert - (U.S.A.)

POSTED: Wednesday, September 07, 2005

You say that for $100, they lost your business. Actually, for $0.00, they never had your business. You had them tell you what was wrong, then found someone else cheaper to do the work. They may have gotten your car dirty, but you cannot claim they lost anything by refusing to reimburse you. For the record, cheaper never means better.

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