AARP Driver's safety program Driver's training - collected fees, but blocked course

Is this a scam? AARP should limit their offerings to what the one organization can control. It appears they have let any and all sell under the AARP name without protecting the seniors depending on the name AARP for protection. 

I spent 1 1/2 hours trying to register, an hour waiting to speak with a person when the online site failed. Automated system terminated waiting after an hour. No one in AARP was able to solve the problem. One man tried, but help and advice on 2 counts failed, other than being able to pay the fee.

Tried 2 browsers, but still no success. There is no one who can do other than send me to another fruitless hour waiting for an agent who never answers. Now, I can't get a refund, as only the non-answering people can do that.