Absolute Reservation Center ripoff Maitland Florida

I received the flyer on the fax at work. I called and decided to try their offer,in June 2005, at the cost of $315.00.

I received the packet in the mail and finally decided to book a cruise to try out their services. I booked for September 2005 and upgraded to enclude a room at the wharf the day before and the day after the cruise. when confirming jennifer asked if i wanted to upgrade my hotel to closer to the beach, which i did. I sent in a payment of $318.00 for port fees, ect and another check for $543.00 for the hotel upgrade and the day before and after the cruise. My husband had a test and the hospital on August 14th, 2005,and ended up having quaddruple heart bypass surgery. I callled and cancelled the trip and jennifer said she would take care of it. I really didn't think anymore about it, until I decided to take my grandchildren to Disney World in March 2006. My husband was still not able to travel, so Jennifer said to tell Sunterra properties(which i had to tour) that I was divorced and had a friend with me. She booked the trip ( with an upgrade to a suite), of course, and asked which hotel I wanted and emailed a list to choose from. I chose one and sent her the money. We did go, but our hotel was not the one we choose or a suite,(have since recieved a refund) and free tickets to Disney World nerver were received. Now I need to find a way to get the money for the cruise that I never took. I have sent letters and emails to no avail. I have tried to call but never can get throuhg to either Jennifer or Hollie both of whom I have talked to in the past. I'm very dissatisfied with the service they provided and I will never use a service like this again. It's not worth the time and aggravation I have had to go thorugh. They get their money upfront and I'm sure I will ever see mine again. My advice to anyone is to make your own arrangements to make sure you get confirmations, so you can check them out prior to arriving.

Sharon
Ennis, Texas
U.S.A.