Account now visa Took my money false advertizment Nationwide

I purchased one of these cars to Pay for online purchase.the purchase Was denied but money removed From my acct.not only for the 50.00 purchase but for an additional 10.00.after countless calls and emails.four days of holding and getting cut off.i had to call visa and metabank the issuer to get a number that allowed me to Speak to Someone.there cust Service number is a continuas automaTed Loop.i Got ahold of Someone who told me the card Cant be used online.(not what Packard said on front)and id Have to wait 10 days to allow the merehätta to collect before my money would be returned(to which i said well You know they Cant accept it cause You just told me i Cant make online purchaces.so why do we Have to wait on something we know Will never happen.)then i Was told the 9.95 was charged for a monthly Maintenance fee.id already bought the card for 5.95.and Packard said one time fee 5.95.now im out 15.95for a card i never Got to use and my 50.00 is in limbo for god knows how long.i must now take another 50.00 to Pay for the item.i AM outraged a company like visa would allow its name to be associated With these theives.do not be lured in by visa logo.these people Have no concience and cannot be trusted.i could have bought a gift card and avoided this nightmare.some people may have money to just hand over for nothing but im a working mom of 3 and i dont.to TOP it off its christmas time.i also Was told they were having extreamly high call volume.to whigh i replyed"if your card wasnt a ripoff and people were happy would You Have so many calls?