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Report: #1122684

Complaint Review: accu metrics - Toronto Ontario

  • Submitted:
  • Updated:
  • Reported By: johnson — st.catharines Ontario
  • Author Not Confirmed What's this?
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  • accu metrics 1232 kingston rd Toronto, Ontario Canada

accu metrics Viaguard SCAMMING LIARS NOT ACCREDITED BY THE OLA AND IS VERY UNPROFESSIONAL AND IGNORANT Toronto Ontario Canada

*Author of original report: lol your company should stop trying to defend theft of many unsuspecting families

*Consumer Comment: no problem with test

*Consumer Comment: Lets me honest here

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                                              accumetrics 

        this company is registered with the OLA and does not know

how to keep private file private they told me they have one person who read the results to clients is one person only and they will not tell results to any incoming calls but the receptionist decided to break that by telling me my results when i called after w weeks and heard nothing so anyways receptionist cassy decided to tell me they were negative and hung up on me before i could even say any more so i started to dig by emailing harvey tenenbam to ask him the rules he about confidentiality and he confirmed  that cassy broke the rules of confidentiality and

so any ways i thought after all that i just didnt get any results yet but i was wrong at the start of week 4 i still received no call or mail or anything neither the father so i once again i called got the same receptionist ask like i was looking to ask questions as if i was a new customer and asked to speak with sandy theirphd and she  began to say about what i said just wanna professional to tell me all the details about the paternity test and she argued untill i demanded to speak with this only person who can give the results and then she still triedanything to not let me speak with her

so i revealed who i was and said look i know you are the one who hung up on me and she once again defended her unprofessional manner then i once again made sure i demanded to speak with sandy then she gave in finally so then once sandy came on the line she had broke confidentiality too by disclosing my results to me after i informed her to call me back she said no its ok the result are negative and they lost my file thats why we never heard from them via phone nor mail so then she appoligized after saying she dont know why we didnt get contacted then i challenged her and

said you are the only one who would know that answer since only you can give result and only u can call me according to privacy so she said soory i will call you back today when i find your file with results to send to you so i was fine with that but still no call back today and she hasnt even contacted the man who was tested for paternity had he even paid the bogus price for fake results just so this girl can stock him because the last person with my missing file was cassy the incompotant receptionist who is helping this scam of a company probly for fraud so watch out dont go there and keep your money safe with your i.d

This report was posted on Ripoff Report on 02/11/2014 01:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/accu-metrics/toronto-ontario-m1n1p3/accu-metrics-viaguard-scamming-liars-not-accredited-by-the-ola-and-is-very-unprofessional-1122684. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Author of original report

lol your company should stop trying to defend theft of many unsuspecting families

AUTHOR: johnson - ()

POSTED: Friday, August 08, 2014

Nothing but the truth you chimp. go ahead a wreck more lives and just go work were you are accredited course. I checked and your not in Canada only specificly immigration testing and yes I really was a sucker to have had testing and my daughter looks like the man you tested more now then ever and to confirm I retested in a lab with good lab practice. its just sad we played way to much to get a true result so........suck on the reality your company should be ran back home out of Canada where you belong with little to no high standards up grade in Canada and learn not to contaminate tests on your chimps. reception desk that's highly unprofessional to have this test conducted in a lobby for only the child and not allow me to witness the father getting tested

 

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#2 Consumer Comment

no problem with test

AUTHOR: Xiaobo - ()

POSTED: Wednesday, May 14, 2014

Excellent service and professional experience with company. Nothing problem with company when used them for my dna test. i dont believe this post and many friend and lawyer says to use this company and they say good.

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#1 Consumer Comment

Lets me honest here

AUTHOR: YasminK - ()

POSTED: Thursday, April 24, 2014

I saw multiple post by you on other sites as well. First off you do not make any sense and you might need to consider additional laboratory test.  There are tons of people who have done a test with this lab and never had your issue. Either your test was unsual, your unusual or your story is made up. Which one is it?

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