Complaint Review: ADVANCE AUTO PARTS - Internet
- ADVANCE AUTO PARTS Internet United States of America
- Phone:
- Web: www.advanceautoparts.com/
- Category: Auto Parts
ADVANCE AUTO PARTS SELLS JUNK Advance Auto Parts sold me junk won't make good Internet
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It all started when I got an email from Advance Auto Parts advertising their online site. I checked it out and decided last spring to replace the a/c in my 1995 ford van. Advance carried all but the condesor, that i had to purchase from another major parts store. The stuff arrived slowly and by July 1st I had recieved it all. As I was installing the parts , specifically the compressor I noticed it was very hard to "prime" on my workbench. I went to my local Advance Store and told the person behind the counter what I had experienced. It then took the entire staff 20 minutes to comprehend my issue. I was basically told if I got it online there was no recieving any support from any of there stores (brick and mortar). So, I came back home and got on the phone with the online service and after 47 mins was told I would be fine that a/c compressors are very tight when brand new even with the special tool it takes to turn over an FS-10 compressor by hand and fresh oil. After debatting the fact I was told I could return the part thru a store and and it would be sent back to the vendor for analysis, which is what I did. That was 7/26/10 Well here we are 10/26/10 and I was just informed that I would be recieving no refund or exchange because the "vendor" deduced the compressor had been run without oil. Well, the compressor was never mounted on the van and I had to specifically plug the compressor to keep the oil from leaking out for shipping. This Corporation basically stole my cash.
This report was posted on Ripoff Report on 10/26/2010 06:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/advance-auto-parts/internet/advance-auto-parts-sells-junk-advance-auto-parts-sold-me-junk-wont-make-good-internet-655238. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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