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Report: #1150043

Complaint Review: Aflac - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Lynn — Maben Mississippi
  • Author Not Confirmed What's this?
  • Why?
  • Aflac Nationwide USA

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Aflac sent me a check and then put a stop payment on it. And my bank charged me ten dollars for that when I called Aflac they said they could not help me.

This report was posted on Ripoff Report on 05/27/2014 04:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aflac/nationwide/aflac-aflac-sent-me-a-check-and-then-put-a-stop-payment-on-it-starkville-nationwide-1150043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
4Consumer
0Employee/Owner

#6 UPDATE Employee

The rest of the story

AUTHOR: Customer256 - ()

POSTED: Tuesday, July 01, 2014

I am an agent in your area. You didn't make a few things clear. 1) What was the check for?  2) How long was your policy terminated and 3) how can your bank stop payment on a check that was already funded?  

I have never heard of Aflac's customer service not giving an explanation and believe me, I have heard a lot of crazy things and they always have an answer. With more information, I can get you an answer.

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#5 Author of original report

Cancel policy

AUTHOR: Lynn - ()

POSTED: Saturday, June 14, 2014

You did read all of my report right. If you did then you would see I was ending my policy and I was not covered but my employer sent payment when they should not have. I called Aflac and they said my employer reinstated my policy. I told Aflac  they can't do that and that I'm the only one that can do that. Aflac told me I was not covered for that time they sent me a check I cashed it. Then about 10 days I got a stop payment from the bank. Aflac did not send me anything to let me know that they put a stop payment on the check

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#4 Author of original report

End of policy

AUTHOR: Lynn - ()

POSTED: Thursday, June 05, 2014

 What happened was my employer quit sending payment to Aflac and Aflac sent me a cancelation notice. I told my employer that was fine and told them I was not going to keep the policy. I was not covered anymore. Then my employer sent the payment to Aflac by accident . So Aflac sent me a check for a little over 800 dollars . I went and cashed it at my bank. A few days later I get a stop payment for that check. Good thing I had the money to cover it. When I called Aflac they said my employer reinstated my policy. I ask how can they do that if I was not covered during that time. All said and done Aflac said they can't help me...

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#3 Consumer Comment

You need to post some details

AUTHOR: Cowgirl - ()

POSTED: Thursday, June 05, 2014

1.  What Aflac policy(ies) do you have?

2. Had you filed a claim?  Were you EXPETING a check?

3.  Why didn't you call your Aflac agent and ask for clarification?

4.  You claim you called Aflac and they said they "couldn't help you."  I have a hard time believing that is all they said.   I'm sure you asked WHY they put a stop-payment on the check, and furthermore, I'm sure they have you an answer.  Why don't you want to reveal those deatils? 

 

No disrepect intended, my friend, but I strongly suspect there is WHOLE LOT MORE to this story of yours than you are telling.    Aflac is not some dinky little company operating out of someone's garage.  They are a well respected corporation, in business continuously since 1955, and traded on the New York Stock exchange.  As a publicly traded company, they are under intense scrutiny by the SEC. 

 

No, I"m NOT an employee of Aflac.  But I DO have several policies that my husband pays for through his employer.   Your post caught my eye, because about 4 years ago, I received 4 or 5 more checks than I should have from Aflac (we have the Cancer plan, and once a year, I get $75 when I have my mammogram. )   I usually have it in January, I send in the form to Aflac, and I get a check about a week later.  Only this time, I kept getting checks.  AFter awhile, I felt guilty and called Aflac.  They said I could keep the money since it was their mistake, but they were going to put a stop payment on the next check, which I hadn't even received yet.   When it arrived, I tore it up.

Aflac had to have a good rason to put a stop-payment on your check.   And I think you know what it is, you're just not telling.   That's just my opinon anyways.

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#2 Consumer Comment

Question

AUTHOR: Stacey - ()

POSTED: Tuesday, May 27, 2014

 Are you an AFLAC member? Do you pay monthly payments to them?  I have never heard of any insurance company putting a stop payment on a check and I worked for Healthcare company.  There are just too many checks generated per week that there is no way to put a stop payment on any check/.

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#1 Consumer Comment

You failed to mention WHY they stopped payment,,,

AUTHOR: Ken - ()

POSTED: Tuesday, May 27, 2014

You DID ask, right?

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