Complaint Review: AFNI, Inc. - Bloomington Illinois
- AFNI, Inc. P.O. Box 3427 Bloomington, Illinois U.S.A.
- Phone: 866-265-6111
- Web:
- Category: Miscellaneous Companies
AFNI, Inc. - Cincular Billing me for an account I never had. Bloomington Illinois
*Consumer Comment: Corrections
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Today I received a "settlement offer" in the mail from Afni Collections. While the mail to address was in Bloomington, IL, please note that the return address on their correspondance is: Department 555, P.O. Box 4127, Concord, CA, 94524.
They are claiming I owe Cingular $1102.79, but they will take a settlement of $551.40. I spoke with a Julie @ 5:42pm today @ 866-265-6111. I told her I had never in my life had Cingular as a phone provider. She was insistent that the debt was mine. When I asked her to provide me with proof that the debt was mine, she told me that they were "final collections" and they did not have that information and could not/would not provide it. She also stated that it was my burden of proof to show the bill was not mine, she didn't have to prove it was. She also stated that the account was from 2000. I told her that the debt was past the SOL and she stated that the SOL did not apply as I still owed the debt.
I informed her that if she could not provide anything in writing that I would convince me that this was my debt, as I was sure it was not, I would not be paying the debt. At this point she began raising her voice and yelling at me. I told her not to talk to me in that tone, but yet she persisted. Her attitude prompted me to hang up on her.
When she was verifying my information at the beginning of the phone call, she had the wrong info on my contact number, but I did NOT give her my correct info. I kinda feel bad for the people who have that number now.
Marie
Baytown, Texas
U.S.A.
This report was posted on Ripoff Report on 07/14/2008 05:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/afni-inc/bloomington-illinois-61702-3427/afni-inc-cincular-billing-me-for-an-account-i-never-had-bloomington-illinois-351219. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Corrections
AUTHOR: Pdj - (U.S.A.)
SUBMITTED: Tuesday, July 15, 2008
SOL only apply to credit reporting...so since it's in your info they are contacting you..who had the service in 2000? Have you cosigned? Who has access to your info to open up the account? Did AFNI give you the mobile #? Does it match a phone number that you had? Who had that number that you knew/know? Did AFNI give you a billing address where Cingular was sending the bills? Who had that address that you know/knew?
Ma'am....you should request in writing copy of bill...you got the validation letter...you should go through the fraudulent procedures with them...this bill isn't going away...as I worked in the fraud department for a company similar to Cingular the customer were required to send FTC ID theft report OR bills when the service began/ended & copies of ID/SSN...so don't be surprised when AFNI request that of you...cos any company would do the same...yes she may have been rude because you weren't answering her questions....you need to take care of it...it's not going to go away until it's deemed as fraud.


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