Complaint Review: AFNI inc - Bloomington Illinois
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- Author Not Confirmed
- AFNI inc 404 Drock Drive, Bloomington, Illinois United States of America
- Phone: 877 859 8779
- Web: www.afnicollections.com
- Category: Collection Agency's
AFNI inc a collection agancy AFNI is trying to collect an amount of money i do not owe Bloomington, Illinois
*Consumer Comment: Waiting for "proudafnicollector" to respond.
*Author of original report: I heard from Afni by way of BBB complaint i filed
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after getting a better offer for service from local cable company (time warner) on a bundled
service, (cable TV, digital phone service, high speed internet) i decided to go with them. that
involved transferring my phone service from ATT to them.
at the time of transfer, acc balance at ATT was $0.00.
however, ATT continued to bill me for four more months. each time i contacted them, each time
i was told there was a mistake on their part and it was taken care of....... each and every time....
thinking (and hoping) they would have t6 get their heads out of their butts to do accounting,
and they will catch their mistake, i electronically sent the full amount for four months of service
total, $80.00
within two weeks i received a refund check for the amount from ATT (ATT refund ck# 6716417763
dated 07/01/2008) and a note saying "there must be a mistake.... you do not owe ATT any money."
next month i got a collections notice from "money control" i supplied them with the info above.
next month i got a collections notice from "collection bureau of america" same action from my end
e.i. supplying info they need to check to see and verify.
sometime later i got a collections note from "bay area credit services" same action.
again few months later ....... i got one from CBCS. same thing.......
which brings us to AFNI inc. i replied to their notice the same way. i provided them the same info
that i furnished to collectors before them. with one exception..... they were at least honest
enough to understand there was no balance to collect, they moved on......
not afni (in a way i am glad i don't have their nerve in my tooth) despite the info i have
provided and my asking them not to phone (its a lost cause, you see i am deaf. i know they
do because i have a caller id box) they keep itching. so. i filed a complaint against them
at FTC, state attorney's office of every state they are licensed to do business, and every
BBB office at every location they have a physical address and/or or box number.
this slime ball outfit willfully ignoring laws that are setup to protect a consumer by setting
guidelines for fairness. in my case although they are full aware there is no accounts receivable
to collect on. and probably miffed at my promptness to bring it to their attention, and
as a last resort entered all kinds of derogatory remarks in my credit files at all credit reporting agencies and caused my excellent credit rating to plummet down to their level. it will
no doubt take hard work to clean up the mess they created to show their contempt toward
a consumer from whom they will get nothing. because i owe nothing.
This report was posted on Ripoff Report on 06/18/2011 08:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/afni-inc/bloomington-illinois-81702/afni-inc-a-collection-agancy-afni-is-trying-to-collect-an-amount-of-money-i-do-not-owe-bl-742549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Waiting for "proudafnicollector" to respond.
AUTHOR: skeptic - (USA)
SUBMITTED: Friday, July 01, 2011
All you need now is for "proudafnicollector" to come along and tell you how stupid you are and how good AFNI is! His derogatory comments are on other AFNI complaints.
#1 Author of original report
I heard from Afni by way of BBB complaint i filed
AUTHOR: gyreenedoc - (USA)
SUBMITTED: Thursday, June 30, 2011
As i have pointed out, i am not going to tolerate any abuse from a collector, especially like Afni.
If a collector has to resort deliberately falsifying records, dates etc. to squeeze money which i do not
owe. deserve much less than nothing!
After i became aware of what these......... weeell lets keep it clean, why sink to their level, right?
i filed consumer complaints with state attorney of Illinois -- where they have their "corporate office".
from now on i will affectionately refer to as the "cesspool" state attorney of california, FTC and BBB.
I received an email from BBB advising me that Afni has responded to their notification of my complaint
and urging me to look at it, make a copy and let them know if i buy their drivel. I did. i checked to
find this "explanation" of what was going on. I would love someone to tell me what is it that it is saying.... names omitted by me:
This is in response to your letter to Afni, Inc., regarding the above referenced matter. We appreciate your assistance in bringing our consumer's concerns to our attention. In that regard, on or about March 2001, AT&T notified Afni the above referenced account remained due and owing from Mr.XXXXXX. This account was established on March 1, 2008 and was considered delinquent by the creditor on October 24, 2008. The service address for the account was his still-current address.
The communication through the Better Business Bureau, as well as his simultaneous multiple emails to various people within Afni, is the first indication that Mr.XXXXX disputes the account, despite an initial notice being mailed to his current address on April 22, 2011. In response, I have requested an investigation and validation to be mailed directly to the consumer. This may take up to 30 days. He is welcome to manage his account online at XXXXXX or call a Consumer Relations Specialist at (866) 716-1284. Thank you.
Sincerely,
XXX XXXXX
Compliance Manager
Afni, Inc.
After i read this i felt insulted by the BBB..... did they really think i would read this with a straight face and dignify it by responding in all seriousness.... C'mon people.... Bush couldn't get it
this screwed up in four terms..... OH I FORGOT! on top there was bunch of numbers and the
word Verizon. so the claim is: ATT got in touch with Afni in reference to Verizon in 2001
about a service that was started 2008, and finally Afni got around to notify me in 2011
Are these people serious? i don't know but with that in hand, afni proceeded to flag my files
at credit reporting agencies with "COLLECTIONS" notice...
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