Aliexpress Alibaba Product Never Arrived and "Guaranteed" Refund Never Paid Hangzhou Internet

I had one positive order with a supplier, so I believed Aliexpress is an honest wholesale outlet. However, my next purchase was from a scam artist that works through Aliexpress's system. The "seller" publicized the merchandise at an excellent price. I bought into it.

The "seller" then sent me a message stating that there was a problem with DHL shipping of the merchandise and that, for this inconvenience, I would be reimbursed a portion of the money I had been charged.

The "seller" said I would need to file a dispute with Aliexpress to receive that portion. I did. I got the portion promised me, however Aliexpress's system permits for only one dispute and it had been completed.

The funds were discharged to the "seller" and I never received the merchandise. The "seller" then disappeared. Aliexpress will not refund the rest of my money, although it clearly states on several pages of their website that a full refund is guaranteed if the merchandise isn't received.