Aliexpress Alibaba Group Ordered an oil cap listed as fit for my car but it didn't fit Singapore

 I ordered a replacement oil cap listed as a fit for my car, even came with a sticker (of the name of the car) to apply to the top of the cap. The cap in no way fit the engine block and when I compared the threads of both caps they are completely different. I messaged the seller who told me I ordered the wrong cap.

I asked for a return and a link pointing me to the correct listing.  The seller communicated with me up until I asked for the return/refund. I then opened a dispute which requested photo evidence that the parts were different. The dispute was then closed by Aliexpress stating my claim the part didn't fit was invalid.

I then opened a live chat with a representative who required me to send them a video of the part not fitting.  I told this person, I've already provided ample proof by way of the very clear, highly resolute photo that the threading on the purchased cap was not compatible with the stock cap. Why would you list the item (yes I went back and looked at the description to make sure I didn't order by mistake), include a sticker for that specific car then deny a refund when it states on the seller's refund policy that returns are allowed.

Buyer beware; the items are inexpensive and may be exactly what you're looking for but if the listing is misleading and you order the wrong part by mistake, you will be asked to jump through hoops to prove you're correct and deserving of a refund/exchange.  They also play off the whole thing with their polite language and seemingly great customer service but you will not be satisfied.