Complaint Review: Allconnect - Atlanta Georgia
- Allconnect 4 Concourse Pkwy #410 Atlanta, Georgia United States of America
- Phone: 404-260-2200
- Web:
- Category: Internet
Allconnect All Connect Middle man can't deliver on promises Atlanta, Georgia
*Author of original report: Ripoff Report may help resolution
*UPDATE Employee: Our Apologies for your experience
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This company, Allconnects,markets themselves as a one-stop-shop. Give them all of your personal information, and they will help you set up your utilities. Sounds too good to be true but the local utility company gave the referral. They sold me on an internet-only package at one price then set me up with the actual company at three times the quoted price. Four months later I'm still making lengthy phone calls to get everything corrected. Wish I had read other reviews about this company, or I would have never even spoken with them. It may have saved a couple of minutes four months ago to set it up, but it has cost me hours, days, weeks, and months in the long run. Phone calls to date: 13 and counting.
This report was posted on Ripoff Report on 01/04/2011 10:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/allconnect/atlanta-georgia-30328/allconnect-all-connect-middle-man-cant-deliver-on-promises-atlanta-georgia-678460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Ripoff Report may help resolution
AUTHOR: MK - (United States of America)
SUBMITTED: Wednesday, January 05, 2011
After filing this report, customer service says they have taken action which should be reflected on the next bill. While this may indeed finally resolve the final outcome, nothing will give me back the hours and numerous phone calls wasted with a matter that should have been corrected on the first contact. Wait for an update in February, I'll keep you posted.
#1 UPDATE Employee
Our Apologies for your experience
AUTHOR: Allconnect - (United States of America)
SUBMITTED: Tuesday, January 04, 2011
Weapologize for the experience you have had with Allconnect. This is not our normal procedure. We'd like to find out the specifics and find a resolution. Can you please email us at customerservice@allconnect.com?
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